divh2Apparel Trainer/h2pAt eBay, were more than a global ecommerce leader
were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts./ppOur customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work
every day. Were in this together, sustaining the future of our customers, our company, and our planet./ppJoin a team of passionate thinkers, innovators, and dreamers
and help us connect people and build communities to create economic opportunity for all./ph3About the Team and the Role/h3pWith innovative and exciting operational initiatives, the Authentication Operations team is a fast-paced and passion-filled team to be a part of! This team has optimally launched watches, handbags, sneakers, trading cards, and apparel authentication in the US, CA, AU, UK, DE and JP in under four years. We are a group of outstanding and diverse teammates who together make a complete business unit and are seeking an Apparel Trainer for our global operations!/ppThe Apparel Trainer will be an essential contributor to eBays training initiatives, specifically within the scope of the Authenticity Guarantee for luxury categories such as clothing, footwear, and accessories. This position entails the crafting and delivery of engaging, high-impact training sessions that are designed to bolster the knowledge and competencies of authenticators across multiple warehouse sites. The role demands a collaborative approach to support and enhance onboarding processes, ongoing education, and performance-based coaching strategies. The Trainer will be directly overseen by the Category Lead for Handbags/Accessories Training, ensuring alignment with broader departmental goals and standards. Through these efforts, the Trainer will play a pivotal role in driving operational excellence and maintaining eBays commitment to authentic product experiences in the luxury market./ph3Key Responsibilities/h3pTraining Delivery/pulliLead engaging in-person and virtual training sessions for global sites, including onboarding, product expansions, and refresher courses./liliConduct practical evaluations during the hiring process and deliver tailored training to new and existing team members./li/ulpMaterials
Program Development/pulliCollaborate on the creation of training resourcesjob aids, e-learning, and live trainingtailored to authentication needs and trends./liliMaintain up-to-date guides and design creative training methods based on launches, expansion plans, and risk areas./li/ulpAssessment
Coaching/pulliDevelop and administer tier-based assessments with the Category Lead and LMS Manager; track authenticator progression and performance./liliProvide ongoing coaching and constructive feedback; document growth areas and improvement opportunities for each authenticator./li/ulpAuthentication Support/pulliProvide hands-on authentication support when needed to assist team operations, prioritizing accuracy and speed./liliServe as a category expert, offering guidance and clarification to authenticators on complex or unfamiliar items./li/ulpReporting
Cross-Functional Collaboration/pulliReport progress, risks, and insights weekly to leadership; support onboarding for new sites or categories as assigned./liliManage training projects effectively while fostering relationships with cross-functional teams and sharing documentation with key stakeholders./li/ulpAdditional Responsibilities/pulliRequires up to 25-50% travel annually (domestic and international)./li/ulh3What You Will Bring/h3ulliExpertise in luxury apparel authentication, with bonus points for handbags and accessories experience/liliA sharp eye for trends, new drops, and emerging product lines/lili2+ years of experience in training, teaching, or authentication/liliConfidence in delivering engaging learning experiences for adult learners, both in-person and virtually/liliA collaborative approach and the ability to build strong relationships across global teams/liliFamiliarity with instructional design principles and assessment development/liliExcellent communication and interpersonal skills/liliStrong analytical thinking with the ability to work independently and influence outcomes/liliA commitment to championing diversity, equity, and belonging/liliProficiency in Google Suite and familiarity with Workday LMS or similar learning platforms/li/ulpThe base pay range for this position is expected in the range below:/pp$58,700 - $84,400/ppBase pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment./ppIf hired, employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors./ppeBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status./p/div
were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts./ppOur customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work
every day. Were in this together, sustaining the future of our customers, our company, and our planet./ppJoin a team of passionate thinkers, innovators, and dreamers
and help us connect people and build communities to create economic opportunity for all./ph3About the Team and the Role/h3pWith innovative and exciting operational initiatives, the Authentication Operations team is a fast-paced and passion-filled team to be a part of! This team has optimally launched watches, handbags, sneakers, trading cards, and apparel authentication in the US, CA, AU, UK, DE and JP in under four years. We are a group of outstanding and diverse teammates who together make a complete business unit and are seeking an Apparel Trainer for our global operations!/ppThe Apparel Trainer will be an essential contributor to eBays training initiatives, specifically within the scope of the Authenticity Guarantee for luxury categories such as clothing, footwear, and accessories. This position entails the crafting and delivery of engaging, high-impact training sessions that are designed to bolster the knowledge and competencies of authenticators across multiple warehouse sites. The role demands a collaborative approach to support and enhance onboarding processes, ongoing education, and performance-based coaching strategies. The Trainer will be directly overseen by the Category Lead for Handbags/Accessories Training, ensuring alignment with broader departmental goals and standards. Through these efforts, the Trainer will play a pivotal role in driving operational excellence and maintaining eBays commitment to authentic product experiences in the luxury market./ph3Key Responsibilities/h3pTraining Delivery/pulliLead engaging in-person and virtual training sessions for global sites, including onboarding, product expansions, and refresher courses./liliConduct practical evaluations during the hiring process and deliver tailored training to new and existing team members./li/ulpMaterials
Program Development/pulliCollaborate on the creation of training resourcesjob aids, e-learning, and live trainingtailored to authentication needs and trends./liliMaintain up-to-date guides and design creative training methods based on launches, expansion plans, and risk areas./li/ulpAssessment
Coaching/pulliDevelop and administer tier-based assessments with the Category Lead and LMS Manager; track authenticator progression and performance./liliProvide ongoing coaching and constructive feedback; document growth areas and improvement opportunities for each authenticator./li/ulpAuthentication Support/pulliProvide hands-on authentication support when needed to assist team operations, prioritizing accuracy and speed./liliServe as a category expert, offering guidance and clarification to authenticators on complex or unfamiliar items./li/ulpReporting
Cross-Functional Collaboration/pulliReport progress, risks, and insights weekly to leadership; support onboarding for new sites or categories as assigned./liliManage training projects effectively while fostering relationships with cross-functional teams and sharing documentation with key stakeholders./li/ulpAdditional Responsibilities/pulliRequires up to 25-50% travel annually (domestic and international)./li/ulh3What You Will Bring/h3ulliExpertise in luxury apparel authentication, with bonus points for handbags and accessories experience/liliA sharp eye for trends, new drops, and emerging product lines/lili2+ years of experience in training, teaching, or authentication/liliConfidence in delivering engaging learning experiences for adult learners, both in-person and virtually/liliA collaborative approach and the ability to build strong relationships across global teams/liliFamiliarity with instructional design principles and assessment development/liliExcellent communication and interpersonal skills/liliStrong analytical thinking with the ability to work independently and influence outcomes/liliA commitment to championing diversity, equity, and belonging/liliProficiency in Google Suite and familiarity with Workday LMS or similar learning platforms/li/ulpThe base pay range for this position is expected in the range below:/pp$58,700 - $84,400/ppBase pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment./ppIf hired, employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors./ppeBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status./p/div