Customer Service Specialist - Commercial Lines
Stanton & Ingersoll Agency Inc, Watertown, Massachusetts, us, 02472
Customer Service Specialist - Commercial Lines
Behind every successful business is a partner they can trust someone who helps protect what theyve worked hard to build. Thats what we do at Stanton Insurance. For over a century, weve helped companies safeguard their future with honesty, reliability, and expertise our clients can count on. Were seeking a
Commercial Lines Customer Service Specialist (CSR)
who takes that same approach someone who values accuracy, builds strong relationships, and understands that exceptional service is built on trust. In this role, youll help clients feel secure in their coverage by managing policies, processing endorsements, handling renewals, and ensuring every detail is handled with care and professionalism. What We Offer Salary starting at $65,000 plus performance-based incentives Comprehensive
health insurance, dental insurance, retirement plans, paid time off Ongoing training and support for professional certifications (CISR, CIC, ACSR) A collaborative, supportive and growth-minded culture Hybrid or remote flexibility
What Youll Be Working On
Manage client accounts by processing endorsements, renewals, certificates, and policy changes with accuracy and care Serve as the go-to contact for commercial clients, answering questions about coverages, billing, and claims Collaborate with producers and account managers on quotes, applications, and risk assessments Work directly with carriers to ensure policies are issued, modified, or renewed correctly Conduct policy reviews and audits to spot coverage gaps and recommend improvements
Youll Thrive Here If You:
Have a minimum of 1?3 years of experience in commercial insurance or account management Hold a high school diploma; an associate or bachelors degree in business, finance, or a related field is preferred Hold or are willing to obtain a Property & Casualty (P&C) license Bring strong knowledge of general liability, property, auto, workers comp, and umbrella policies Excel at communication, multitasking, and building client relationships Are tech-savvy and comfortable using systems like Applied Epic, AMS360, or Vertafore
Take pride in accuracy, problem-solving, and staying calm under pressure. #J-18808-Ljbffr
Behind every successful business is a partner they can trust someone who helps protect what theyve worked hard to build. Thats what we do at Stanton Insurance. For over a century, weve helped companies safeguard their future with honesty, reliability, and expertise our clients can count on. Were seeking a
Commercial Lines Customer Service Specialist (CSR)
who takes that same approach someone who values accuracy, builds strong relationships, and understands that exceptional service is built on trust. In this role, youll help clients feel secure in their coverage by managing policies, processing endorsements, handling renewals, and ensuring every detail is handled with care and professionalism. What We Offer Salary starting at $65,000 plus performance-based incentives Comprehensive
health insurance, dental insurance, retirement plans, paid time off Ongoing training and support for professional certifications (CISR, CIC, ACSR) A collaborative, supportive and growth-minded culture Hybrid or remote flexibility
What Youll Be Working On
Manage client accounts by processing endorsements, renewals, certificates, and policy changes with accuracy and care Serve as the go-to contact for commercial clients, answering questions about coverages, billing, and claims Collaborate with producers and account managers on quotes, applications, and risk assessments Work directly with carriers to ensure policies are issued, modified, or renewed correctly Conduct policy reviews and audits to spot coverage gaps and recommend improvements
Youll Thrive Here If You:
Have a minimum of 1?3 years of experience in commercial insurance or account management Hold a high school diploma; an associate or bachelors degree in business, finance, or a related field is preferred Hold or are willing to obtain a Property & Casualty (P&C) license Bring strong knowledge of general liability, property, auto, workers comp, and umbrella policies Excel at communication, multitasking, and building client relationships Are tech-savvy and comfortable using systems like Applied Epic, AMS360, or Vertafore
Take pride in accuracy, problem-solving, and staying calm under pressure. #J-18808-Ljbffr