The Residential Property Manager oversees building operations, financial performance, governance support, and resident engagement. This position requires a hands-on, service-oriented professional with strong leadership, operational expertise, and experience managing luxury residential communities.
Responsibilities
Oversee daily condominium operations to ensure the property meets luxury standards
Manage preventive maintenance programs and coordinate repairs for common areas and major building systems (HVAC, elevators, life safety systems, etc.)
Conduct regular property inspections and ensure timely issue resolution
Manage vendor contracts, service agreements, and performance standards
Ensure compliance with local, state, and federal regulations, including DC housing and safety codes
Prepare and manage the annual operating budget in collaboration with the Board
Monitor expenses, approve invoices, and ensure adherence to budget guidelines
Assist with reserve planning and capital improvement projects
Prepare monthly financial reports and variance analyses for Board review
Support assessments, collections, and coordination with accounting teams
Serve as the primary point of contact for the Board of Directors
Attend Board and annual meetings; prepare agendas, reports, and meeting materials
Implement Board policies, resolutions, and governing documents
Advise the Board on best practices, risk management, and operational improvements
Deliver high-touch, professional service to residents and unit owners
Respond promptly to resident inquiries, requests, and concerns
Enforce community rules and regulations consistently and diplomatically
Oversee move-ins, move-outs, orientations, and building communications
Supervise on-site staff (concierge, maintenance, porters, etc.), as applicable
Recruit, train, schedule, and evaluate staff performance
Coordinate emergency response procedures and after-hours coverage
Maintain strong working relationships with contractors and service providers
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Responsibilities
Oversee daily condominium operations to ensure the property meets luxury standards
Manage preventive maintenance programs and coordinate repairs for common areas and major building systems (HVAC, elevators, life safety systems, etc.)
Conduct regular property inspections and ensure timely issue resolution
Manage vendor contracts, service agreements, and performance standards
Ensure compliance with local, state, and federal regulations, including DC housing and safety codes
Prepare and manage the annual operating budget in collaboration with the Board
Monitor expenses, approve invoices, and ensure adherence to budget guidelines
Assist with reserve planning and capital improvement projects
Prepare monthly financial reports and variance analyses for Board review
Support assessments, collections, and coordination with accounting teams
Serve as the primary point of contact for the Board of Directors
Attend Board and annual meetings; prepare agendas, reports, and meeting materials
Implement Board policies, resolutions, and governing documents
Advise the Board on best practices, risk management, and operational improvements
Deliver high-touch, professional service to residents and unit owners
Respond promptly to resident inquiries, requests, and concerns
Enforce community rules and regulations consistently and diplomatically
Oversee move-ins, move-outs, orientations, and building communications
Supervise on-site staff (concierge, maintenance, porters, etc.), as applicable
Recruit, train, schedule, and evaluate staff performance
Coordinate emergency response procedures and after-hours coverage
Maintain strong working relationships with contractors and service providers
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