Assistant Property Manager
Mack & Associates, Ltd., Arlington Heights, Illinois, United States, 60005
Mack & Associates, Ltd. is a well‑established real estate company headquartered in Arlington Heights. We are seeking an Assistant Property Manager to support our residential community and provide exceptional service to our tenants. The position offers a competitive salary of $70,000–$85,000 plus comprehensive benefits and opportunities for career growth.
Base Pay Range
$70,000 – $85,000 per year Benefits
Medical, dental, and vision coverage, life and disability insurance, 401(k) retirement plan, and paid time off. Key Responsibilities of the Assistant Property Manager
Coordinate resident move‑ins and move‑outs, ensuring a smooth and efficient transition process. Support leasing activities; processing applications and onboarding new residents. Provide concierge‑level service to tenants; greeting residents and guests, coordinating deliveries. Oversee tenant relations by responding promptly and professionally to inquiries, maintenance requests, and service needs. Assist the Community Manager with daily operations, administrative tasks, financial reporting, and vendor coordination. Plan and support resident engagement initiatives designed to foster a positive and connected community environment. Maintain accurate documentation, records, and reporting to ensure compliance with company policies and regulatory standards. Partner with on‑site staff to uphold the organization’s commitment to excellence, integrity, and superior resident service. Qualifications of the Assistant Property Manager
Background in hospitality, high‑touch service, or property management ideal. Excellent communication, organizational, and time management skills. Professional demeanor with a strong commitment to service quality and resident satisfaction. Proficiency in Microsoft Office Suite and the ability to adapt quickly to new software systems.
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$70,000 – $85,000 per year Benefits
Medical, dental, and vision coverage, life and disability insurance, 401(k) retirement plan, and paid time off. Key Responsibilities of the Assistant Property Manager
Coordinate resident move‑ins and move‑outs, ensuring a smooth and efficient transition process. Support leasing activities; processing applications and onboarding new residents. Provide concierge‑level service to tenants; greeting residents and guests, coordinating deliveries. Oversee tenant relations by responding promptly and professionally to inquiries, maintenance requests, and service needs. Assist the Community Manager with daily operations, administrative tasks, financial reporting, and vendor coordination. Plan and support resident engagement initiatives designed to foster a positive and connected community environment. Maintain accurate documentation, records, and reporting to ensure compliance with company policies and regulatory standards. Partner with on‑site staff to uphold the organization’s commitment to excellence, integrity, and superior resident service. Qualifications of the Assistant Property Manager
Background in hospitality, high‑touch service, or property management ideal. Excellent communication, organizational, and time management skills. Professional demeanor with a strong commitment to service quality and resident satisfaction. Proficiency in Microsoft Office Suite and the ability to adapt quickly to new software systems.
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