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Customer Growth Representative

Virtualite, Columbus, Ohio, United States, 43224

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About Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level.

We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development.

In This Role

Manage a portfolio of active client accounts

Identify upsell, cross-sell, and expansion opportunities

Conduct consultative conversations to uncover evolving client needs

Present additional service solutions that align with client goals

Maintain accurate account notes, pipeline updates, and forecasts in CRM tools

Collaborate with onboarding and operations teams to support seamless service delivery

We are looking for

Experience in account management or customer growth is a plus but not required

Strong relationship-building and consultative selling skills

Comfortable managing multiple accounts and ongoing conversations

Goal-oriented, organized, and detail-focused

Strong verbal and written communication skills

What we offer

Competitive base compensation with performance-based incentives

Benefits including medical, dental, vision, 401k, and paid time off

Career growth opportunities within a scaling organization

Ongoing training and leadership support

Collaborative team culture focused on client success

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