* **Purpose-driven work** that makes a real difference in communities around the globe.* **Career growth and development opportunities** designed to help you achieve your potential.* **A supportive, inclusive** **culture** where collaboration and creativity thrive.Join our Customer Care team as a **Customer Service Representative**, where you’ll use strong verbal and written communication skills to support customers, ensure order accuracy, and collaborate closely with internal teams in a fast‑paced environment.### **What You’ll Do*** Maintain accurate customer records in Salesforce (discounts, billing, notes, account ownership).* Communicate promptly with customers and account managers via phone/email.* Review and process Return Material Authorization (RMA) requests.* Partner with operations, engineering, and technical support to ensure accurate account information.* Enter quotes and order cases from Salesforce into Oracle.* Process credit requests into Oracle.### ### **What You Bring*** High school diploma/GED required; associate degree preferred.* 0–1 year of related experience preferred.* Prior experience working in a high volume call center strongly preferred.* Basic proficiency in Microsoft Office; Salesforce and Oracle experience a plus.### ### **Who You Are*** A clear and effective communicator.* Proactive, organized, and reliable.* A team player who collaborates well across departments.### ### **Our Culture**We value collaboration, integrity, and continuous improvement. You’ll join a supportive team that encourages new ideas, celebrates problem‑solving, and fosters growth in a positive, people‑first environment.### ### **Working Conditions*** Office environment; frequent sitting, talking, and listening.* Competitive Pay* Annual Bonus* Eligible for Annual Pay Increases* Comprehensive Health, Vision, and Dental Coverage* 15 days Paid Time Off + 11 Paid Holidays* Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation.
In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!* Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more* Educational Assistance – Tuition Reimbursement up to $5,250* Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage* Health Savings Account (HSA) & Flexible Spending Account (FSA) options #J-18808-Ljbffr
In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!* Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more* Educational Assistance – Tuition Reimbursement up to $5,250* Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage* Health Savings Account (HSA) & Flexible Spending Account (FSA) options #J-18808-Ljbffr