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P&C Inside Sales Manager

InsureOne Insurance Services America, LLC., Farmers Branch, Texas, United States

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Overview

InsureOne, a part of Confie—one of the largest privately owned insurance brokerages in the United States, has been serving clients for over 30 years, with a growing network of locations across the country. Our team consists of local, knowledgeable insurance professionals who deliver exceptional service, competitive rates, and personalized coverage options. We are committed to building lasting relationships with clients and providing a white-glove experience that prioritizes individual needs. Join the winning team at InsureOne Insurance Services America, part of Confie, which has been ranked #1 on Insurance Journal's Top 50 Personal Lines Agencies for the ninth consecutive year, and #1 in Insurance Journal’s Top 100 Property/Casualty Agencies for 2024.

What We Offer:

Competitive pay with performance-based bonus opportunities

Ongoing training and mentorship to support personal and professional growth

Growth-oriented culture with internal promotion opportunities

Comprehensive benefits package including medical, dental, vision, and life insurance

401(k) plan with competitive employer match

Paid time off including holidays, vacation, and personal time

Annual incentive trip for top performers

Fitness perks with a corporate discount at 24-Hour Fitness

Employee Assistance Program offering confidential support at no cost

Perks including access to disability, hospital indemnity, critical illness, accident, and universal life insurance plans, as well as pet insurance

The pay range for the Manager of Inbound Sales is $50,000 - $110,000+ / year + performance-based bonuses.

Location

The role will be based onsite at 11511 Luna Road Suite 500, Farmers Branch, TX 75234.

What You Will Do

InsureOne is seeking a results-driven Property & Casualty Insurance leader to manage our Inbound Sales call center team in Farmers Branch. This role is responsible for driving revenue growth through team coaching, performance management, and sales execution. The Manager of Inbound Sales will lead strategic initiatives, improve lead conversion, and ensure a strong customer and team experience. You will also set and execute short- and long-term revenue goals while developing your team to meet sales expectations.

Supervise the daily performance and productivity of the Inbound Sales team to ensure alignment with revenue goals and sales standards

Drive business growth by coaching the team to convert inbound leads and educate customers on insurance products that meet their needs

Mentor and develop team members to consistently achieve sales targets while delivering a positive customer experience

Develop and execute strategic sales plans, monitoring KPIs to ensure performance and goal attainment

Address escalated sales-related issues with professionalism, ensuring timely and effective resolution that supports both customer satisfaction and sales outcomes

Lead the execution of Branch Operational Excellence (BOE) standards to maintain high levels of compliance, efficiency, and performance across the sales team

Key Attributes

High school diploma or equivalent

Active Property & Casualty license

3+ years of experience in P&C sales, preferably Personal and Commercial lines

3+ years of experience managing or leading a sales team

Call Center experience

Proven ability to generate new business, retain existing clients, and cross-sell insurance products

Strong prospecting, lead generation, and closing skills

Exceptional communication skills with the ability to influence and build relationships

Detail-oriented with excellent organizational and time management skills

Self-motivated and results-driven, with a focus on achieving sales targets

Ability to work in a fast-paced environment while maintaining high service standards

Preferred Attributes

Bachelor’s Degree

Experience Managing a call center team

Experience handling multi-carrier, multi-state quoting preferred

Qualifications Skills Behaviors Motivations Note:

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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