Manager, Inside Sales - Analytical Solutions Division
Bio-Techne, Minneapolis, Minnesota, United States, 55400
**By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.**Pay Range:$69,800.00 - $114,800.00**Position Summary:**
The Manager, Inside Sales – ASD leads a team of Service Sales Specialists responsible for driving Instrument Service sales and supporting the Americas region for Bio-Techne’s Analytical Solutions Division. This role oversees daily operations, ensures achievement of sales goals, develops team capabilities, and collaborates cross-functionally to support pipeline generation, forecasting, and customer engagement. The manager applies business insight, coaches performance, and identifies opportunities to improve processes and sales execution.
**Essential Functions:**
• Provide leadership, coaching, and development to a team of Instrument Service Sales Specialists, ensuring alignment with business goals.
• Set clear performance expectations, manage schedules, conduct performance reviews, and identify opportunities for professional development.
• Monitor individual and team sales metrics, pipeline activity, and forecasting accuracy; guide the team in achieving service sales quotas.
• Oversee and refine lead qualification processes, outbound and inbound outreach strategies, and customer engagement best practices.
• Partner cross-functionally with field sales, marketing, and other internal stakeholders to align on campaigns, messaging, and lead management.
• Evaluate market trends, competitor activity, and customer feedback to guide team strategy and prioritize business development efforts.
• Recommend and implement process improvements to enhance team efficiency and customer interactions.
• Ensure adherence to company policy, accurate CRM documentation, and timely reporting.
• Represent the Inside Sales organization in cross-functional meetings and support interdepartmental initiatives.
**Education & Experience:**
• Bachelor’s degree and 5–8 years relevant experience; management/leadership experience highly preferred. **Knowledge, Skills, and Abilities:**
• Strong knowledge of sales processes and customer engagement strategies in a technical or scientific commercial environment.
• Ability to coach, mentor, and guide employees at varying experience levels.
• Strong analytical skills with the ability to evaluate pipelines, KPI performance, and business trends.
• Excellent communication skills and ability to collaborate across functions.
• Demonstrated ability to remain organized, manage multiple priorities, and operate in a fast-paced environment.
• Proficiency with CRM systems (Salesforce.com preferred) and Microsoft Office applications. **Why Join Bio-Techne:*** ### We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.* ### We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.* ### We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.* ### We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.* ### We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.* ### We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.**Bio-Techne is an E-Verify Employer in the United States.****All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.****To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.** #J-18808-Ljbffr
The Manager, Inside Sales – ASD leads a team of Service Sales Specialists responsible for driving Instrument Service sales and supporting the Americas region for Bio-Techne’s Analytical Solutions Division. This role oversees daily operations, ensures achievement of sales goals, develops team capabilities, and collaborates cross-functionally to support pipeline generation, forecasting, and customer engagement. The manager applies business insight, coaches performance, and identifies opportunities to improve processes and sales execution.
**Essential Functions:**
• Provide leadership, coaching, and development to a team of Instrument Service Sales Specialists, ensuring alignment with business goals.
• Set clear performance expectations, manage schedules, conduct performance reviews, and identify opportunities for professional development.
• Monitor individual and team sales metrics, pipeline activity, and forecasting accuracy; guide the team in achieving service sales quotas.
• Oversee and refine lead qualification processes, outbound and inbound outreach strategies, and customer engagement best practices.
• Partner cross-functionally with field sales, marketing, and other internal stakeholders to align on campaigns, messaging, and lead management.
• Evaluate market trends, competitor activity, and customer feedback to guide team strategy and prioritize business development efforts.
• Recommend and implement process improvements to enhance team efficiency and customer interactions.
• Ensure adherence to company policy, accurate CRM documentation, and timely reporting.
• Represent the Inside Sales organization in cross-functional meetings and support interdepartmental initiatives.
**Education & Experience:**
• Bachelor’s degree and 5–8 years relevant experience; management/leadership experience highly preferred. **Knowledge, Skills, and Abilities:**
• Strong knowledge of sales processes and customer engagement strategies in a technical or scientific commercial environment.
• Ability to coach, mentor, and guide employees at varying experience levels.
• Strong analytical skills with the ability to evaluate pipelines, KPI performance, and business trends.
• Excellent communication skills and ability to collaborate across functions.
• Demonstrated ability to remain organized, manage multiple priorities, and operate in a fast-paced environment.
• Proficiency with CRM systems (Salesforce.com preferred) and Microsoft Office applications. **Why Join Bio-Techne:*** ### We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.* ### We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.* ### We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.* ### We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.* ### We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.* ### We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.**Bio-Techne is an E-Verify Employer in the United States.****All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.****To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.** #J-18808-Ljbffr