Manager, Inside Sales - Analytical Solutions Division
Bio-Techne, Minneapolis, Minnesota, United States, 55400
By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$69,800.00 - $114,800.00
Position Summary The Manager, Inside Sales – ASD leads a team of Service Sales Specialists responsible for driving Instrument Service sales and supporting the Americas region for Bio-Techne’s Analytical Solutions Division. This role oversees daily operations, ensures achievement of sales goals, develops team capabilities, and collaborates cross-functionally to support pipeline generation, forecasting, and customer engagement. The manager applies business insight, coaches performance, and identifies opportunities to improve processes and sales execution.
Essential Functions
Provide leadership, coaching, and development to a team of Instrument Service Sales Specialists, ensuring alignment with business goals.
Set clear performance expectations, manage schedules, conduct performance reviews, and identify opportunities for professional development.
Monitor individual and team sales metrics, pipeline activity, and forecasting accuracy; guide the team in achieving service sales quotas.
Oversee and refine lead qualification processes, outbound and inbound outreach strategies, and customer engagement best practices.
Partner cross-functionally with field sales, marketing, and other internal stakeholders to align on campaigns, messaging, and lead management.
Evaluate market trends, competitor activity, and customer feedback to guide team strategy and prioritize business development efforts.
Recommend and implement process improvements to enhance team efficiency and customer interactions.
Ensure adherence to company policy, accurate CRM documentation, and timely reporting.
Represent the Inside Sales organization in cross-functional meetings and support interdepartmental initiatives.
Education & Experience
Bachelor’s degree and 5–8 years relevant experience; management/leadership experience highly preferred.
Knowledge, Skills, and Abilities
Strong knowledge of sales processes and customer engagement strategies in a technical or scientific commercial environment.
Ability to coach, mentor, and guide employees at varying experience levels.
Strong analytical skills with the ability to evaluate pipelines, KPI performance, and business trends.
Excellent communication skills and ability to collaborate across functions.
Demonstrated ability to remain organized, manage multiple priorities, and operate in a fast-paced environment.
Proficiency with CRM systems (Salesforce.com preferred) and Microsoft Office applications.
Why Join Bio-Techne We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services.
Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.
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Pay Range:
$69,800.00 - $114,800.00
Position Summary The Manager, Inside Sales – ASD leads a team of Service Sales Specialists responsible for driving Instrument Service sales and supporting the Americas region for Bio-Techne’s Analytical Solutions Division. This role oversees daily operations, ensures achievement of sales goals, develops team capabilities, and collaborates cross-functionally to support pipeline generation, forecasting, and customer engagement. The manager applies business insight, coaches performance, and identifies opportunities to improve processes and sales execution.
Essential Functions
Provide leadership, coaching, and development to a team of Instrument Service Sales Specialists, ensuring alignment with business goals.
Set clear performance expectations, manage schedules, conduct performance reviews, and identify opportunities for professional development.
Monitor individual and team sales metrics, pipeline activity, and forecasting accuracy; guide the team in achieving service sales quotas.
Oversee and refine lead qualification processes, outbound and inbound outreach strategies, and customer engagement best practices.
Partner cross-functionally with field sales, marketing, and other internal stakeholders to align on campaigns, messaging, and lead management.
Evaluate market trends, competitor activity, and customer feedback to guide team strategy and prioritize business development efforts.
Recommend and implement process improvements to enhance team efficiency and customer interactions.
Ensure adherence to company policy, accurate CRM documentation, and timely reporting.
Represent the Inside Sales organization in cross-functional meetings and support interdepartmental initiatives.
Education & Experience
Bachelor’s degree and 5–8 years relevant experience; management/leadership experience highly preferred.
Knowledge, Skills, and Abilities
Strong knowledge of sales processes and customer engagement strategies in a technical or scientific commercial environment.
Ability to coach, mentor, and guide employees at varying experience levels.
Strong analytical skills with the ability to evaluate pipelines, KPI performance, and business trends.
Excellent communication skills and ability to collaborate across functions.
Demonstrated ability to remain organized, manage multiple priorities, and operate in a fast-paced environment.
Proficiency with CRM systems (Salesforce.com preferred) and Microsoft Office applications.
Why Join Bio-Techne We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services.
Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.
#J-18808-Ljbffr