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Inside Sales Customer Service

Sheffield Steel, Macedonia, Ohio, United States, 44056

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Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

We are a flat-rolled carbon processor/distributor in Northeast Ohio looking to hire an Inside Sales / Customer Service Representative.

Responsibilities include:

Communicate with customers to understand expectations and issues

Enter customer sales orders

Track existing orders in order to expedite if necessary or discuss with customers

Track inbound material

Understand the computer system as it relates to work orders, sales orders, receiving, and inventory costs

Qualified candidates will have:

Minimum of three years of customer service experience in flat-rolled steel

A professional demeanor and an ability to communicate effectively with customers and vendors

The ability to make sound business decisions utilizing the data at hand

Strong data entry and math skills

Skilled in Microsoft Excel and Word