Supplier Performance Management (H/F) - SAFRAN POWER USA, LLC
AEROCONTACT, Twinsburg, Ohio, United States, 44087
Overview
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Safran Electrical & Power est l'un des leaders mondiaux des systèmes électriques aéronautiques et compte 14 000 collaborateurs répartis dans 13 pays.
Mission description Location: Twinsburg, Ohio Travel: Up to 40% (primarily domestic; some international travel possible) Position type: This is an Individual Contributor position reporting to SPM Manager
Responsibilities
Lead and execute supplier performance initiatives to ensure on-time delivery, consistent quality, and operational excellence.
Manage supplier assessments, development programs, and escalation processes in alignment with Safran's supply chain strategies.
Serve as the primary point of contact for critical supplier improvement activities, collaborating across internal teams and supplier leadership.
Support crisis management and recovery for underperforming suppliers to protect customer delivery schedules and product quality.
Communicate performance risks, progress updates, and improvement plans to executive leadership and cross-functional stakeholders.
MAIN ACTIVITIES:
Supplier Monitoring, Evaluation & Approval: Evaluate and assess supplier risk and define appropriate monitoring plans as per established procedures.
Execute the Monitoring Plan by performing Annual and Monthly Performance Review, Baseline and conducting supplier site visits and audits, both scheduled and ad hoc, to assess capability, capacity, and compliance.
Supplier Performance Management: Drive improvements in supplier logistics and quality performance using KPIs, scorecards, root cause analysis and action plans.
Lead and manage the supplier escalation process for delivery delays or nonconformance issues.
Track and expedite critical and escalated parts using tools like Line of Balance (LOB), Work-in-Process (WIP) trackers, and MRP diagnostics.
Supplier Development & Continuous Improvement: Coach suppliers on APQP, Lean principles and process optimization to ensure sustainable improvements.
Define Supplier Development key targets based on business requirements and manage their flow down and implementation.
Cross-Functional Program Management: Partner with Engineering, Commodity Managers, and Operations to ensure sourcing alignment and effective program ramp-ups.
Resolve supplier-related roadblocks (e.g., documentation issues, first article approvals, change requests) that impact delivery schedules.
Conduct regular briefings with Supplier Performance teams and Business Units on supplier status and escalations.
Other activities
Support strategic supply base optimization and relationship management with preferred and strategic partners.
Participate in or lead special projects focused on supply chain resilience, supplier transitions, and productivity improvement.
Contribute to internal process improvement initiatives to streamline supplier performance workflows within Safran.
Performance indicators
Supplier performance KPIs & improvements (Logistics & Quality)
Service rate to SEP sites and action plan success to avoid impacts
Risk assessment rituals and mitigation plans efficiency
Surveillance Plan execution progress & efficiency
Supplier maturity improvements through Baseline and/or Supplier Development
Internal customer satisfaction on reporting action plan (including crisis management)
Required skills, education and experience
Comprehensive knowledge of supply chain operations, procurement strategies, and supplier relationship management.
Strong understanding of quality systems, continuous improvement tools (APQP, Lean, Six Sigma), and production planning methods.
Proficiency with ERP systems (e.g., SAP) and logistics performance measurement tools such as LOB and WIP trackers.
Exceptional communication and interpersonal skills, with the ability to influence both internal teams and external suppliers.
Strong analytical and problem-solving capabilities, especially in high-pressure environments.
Ability to manage multiple supplier engagements concurrently, including remote coordination and on-site interventions.
Experience leading cross-functional teams and managing complex supplier recovery projects.
Education and Experience Required: Bachelor's degree in Supply chain, Engineering, Business, Operations, or related discipline. Minimum of 8 years of professional experience in Supply Chain, Supplier Management, Program Management or Supplier Development. Preferred: APICS CPIM 8.0 or CSCP or equivalent supply chain certification. Project Management certification (e.g., PMP). Experience in aerospace, defense, or similarly complex manufacturing environments. SAP system experience APQP core tools (PFD, PFMEA, Control Plan, SPC, MSA, PPAP).
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Mission description Location: Twinsburg, Ohio Travel: Up to 40% (primarily domestic; some international travel possible) Position type: This is an Individual Contributor position reporting to SPM Manager
Responsibilities
Lead and execute supplier performance initiatives to ensure on-time delivery, consistent quality, and operational excellence.
Manage supplier assessments, development programs, and escalation processes in alignment with Safran's supply chain strategies.
Serve as the primary point of contact for critical supplier improvement activities, collaborating across internal teams and supplier leadership.
Support crisis management and recovery for underperforming suppliers to protect customer delivery schedules and product quality.
Communicate performance risks, progress updates, and improvement plans to executive leadership and cross-functional stakeholders.
MAIN ACTIVITIES:
Supplier Monitoring, Evaluation & Approval: Evaluate and assess supplier risk and define appropriate monitoring plans as per established procedures.
Execute the Monitoring Plan by performing Annual and Monthly Performance Review, Baseline and conducting supplier site visits and audits, both scheduled and ad hoc, to assess capability, capacity, and compliance.
Supplier Performance Management: Drive improvements in supplier logistics and quality performance using KPIs, scorecards, root cause analysis and action plans.
Lead and manage the supplier escalation process for delivery delays or nonconformance issues.
Track and expedite critical and escalated parts using tools like Line of Balance (LOB), Work-in-Process (WIP) trackers, and MRP diagnostics.
Supplier Development & Continuous Improvement: Coach suppliers on APQP, Lean principles and process optimization to ensure sustainable improvements.
Define Supplier Development key targets based on business requirements and manage their flow down and implementation.
Cross-Functional Program Management: Partner with Engineering, Commodity Managers, and Operations to ensure sourcing alignment and effective program ramp-ups.
Resolve supplier-related roadblocks (e.g., documentation issues, first article approvals, change requests) that impact delivery schedules.
Conduct regular briefings with Supplier Performance teams and Business Units on supplier status and escalations.
Other activities
Support strategic supply base optimization and relationship management with preferred and strategic partners.
Participate in or lead special projects focused on supply chain resilience, supplier transitions, and productivity improvement.
Contribute to internal process improvement initiatives to streamline supplier performance workflows within Safran.
Performance indicators
Supplier performance KPIs & improvements (Logistics & Quality)
Service rate to SEP sites and action plan success to avoid impacts
Risk assessment rituals and mitigation plans efficiency
Surveillance Plan execution progress & efficiency
Supplier maturity improvements through Baseline and/or Supplier Development
Internal customer satisfaction on reporting action plan (including crisis management)
Required skills, education and experience
Comprehensive knowledge of supply chain operations, procurement strategies, and supplier relationship management.
Strong understanding of quality systems, continuous improvement tools (APQP, Lean, Six Sigma), and production planning methods.
Proficiency with ERP systems (e.g., SAP) and logistics performance measurement tools such as LOB and WIP trackers.
Exceptional communication and interpersonal skills, with the ability to influence both internal teams and external suppliers.
Strong analytical and problem-solving capabilities, especially in high-pressure environments.
Ability to manage multiple supplier engagements concurrently, including remote coordination and on-site interventions.
Experience leading cross-functional teams and managing complex supplier recovery projects.
Education and Experience Required: Bachelor's degree in Supply chain, Engineering, Business, Operations, or related discipline. Minimum of 8 years of professional experience in Supply Chain, Supplier Management, Program Management or Supplier Development. Preferred: APICS CPIM 8.0 or CSCP or equivalent supply chain certification. Project Management certification (e.g., PMP). Experience in aerospace, defense, or similarly complex manufacturing environments. SAP system experience APQP core tools (PFD, PFMEA, Control Plan, SPC, MSA, PPAP).
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