ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY
Knox has an immediate opening for an experienced Leasing Professional. Our team members are high performers that care about customer service and exceed expectations. The Leasing Professional plays a critical role in our success. This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package. What your day might look like Being part of a team and having fun while providing excellent customer service Conduct prospect building and apartment tours, including virtual leasing and in-person tours Ensuring a stellar move-in experience for customers Market research on comps for marketing and advertising purposes Community event planning and execution Follow up with prospects by phone and email Utilizing social media and internet platforms to market available units Assisting in lease renewals Respond to resident concerns What we are looking for Previous sales and customer service experience desired, but a positive can-do attitude is required Proficient in MS Office Suite; additional property management software (Yardi/OneSite) desired but not required Demonstrated ability to read, write, and communicate effectively and complete legal documents, sell and explain apartment features, and answer resident questions High level of professionalism in both manner and dress What sets us apart Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you’re looking for more, we’re looking for you! Essential Responsibilities
Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition; coordinates any outstanding items with the maintenance team. Stays informed about current market and competitor conditions that may impact occupancy and sales results; develops and implements short- and long-term marketing plans and goals to sustain occupancy; follows policies related to concessions and programs to boost occupancy. Designs and executes marketing activities to create and drive traffic to the community, including resident referral and employer outreach programs, using internet marketing tools, and following marketing plans. Uses on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information. Ensures show units meet company standards for show quality by inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising show units, and preparing the leasing office. Follows up with prospects and new residents to ensure satisfaction and finalize leasing or renewal decisions. Supports the lease renewal program by preparing renewal letters and packages, meeting with renewing residents, and ensuring renewal documents are signed on time. Responds quickly and courteously to resident and client/owner concerns and takes prompt action to solve problems or relay requests to the appropriate parties. Required Licenses or Certifications
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions Incumbents must have valid driver’s license to operate a golf cart on property Physical Demands
Stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas Work inside and outside in all weather conditions Push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance Rare or regular travel may be required to assist other properties or attend training and meetings Work a flexible schedule, including evenings, weekends, and holidays Additional Compensation
The hourly range for this position is $21.00 - $22.00 Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays; birthday off after 1 year of service. Additional vacation accrues with tenure. Onsite housing discount at Greystar-managed communities available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. Note: Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider qualified applicants with arrest and conviction records. Important Notice:
Greystar will never request banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them to AskHR@greystar.com.
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Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY
Knox has an immediate opening for an experienced Leasing Professional. Our team members are high performers that care about customer service and exceed expectations. The Leasing Professional plays a critical role in our success. This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package. What your day might look like Being part of a team and having fun while providing excellent customer service Conduct prospect building and apartment tours, including virtual leasing and in-person tours Ensuring a stellar move-in experience for customers Market research on comps for marketing and advertising purposes Community event planning and execution Follow up with prospects by phone and email Utilizing social media and internet platforms to market available units Assisting in lease renewals Respond to resident concerns What we are looking for Previous sales and customer service experience desired, but a positive can-do attitude is required Proficient in MS Office Suite; additional property management software (Yardi/OneSite) desired but not required Demonstrated ability to read, write, and communicate effectively and complete legal documents, sell and explain apartment features, and answer resident questions High level of professionalism in both manner and dress What sets us apart Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you’re looking for more, we’re looking for you! Essential Responsibilities
Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition; coordinates any outstanding items with the maintenance team. Stays informed about current market and competitor conditions that may impact occupancy and sales results; develops and implements short- and long-term marketing plans and goals to sustain occupancy; follows policies related to concessions and programs to boost occupancy. Designs and executes marketing activities to create and drive traffic to the community, including resident referral and employer outreach programs, using internet marketing tools, and following marketing plans. Uses on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information. Ensures show units meet company standards for show quality by inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising show units, and preparing the leasing office. Follows up with prospects and new residents to ensure satisfaction and finalize leasing or renewal decisions. Supports the lease renewal program by preparing renewal letters and packages, meeting with renewing residents, and ensuring renewal documents are signed on time. Responds quickly and courteously to resident and client/owner concerns and takes prompt action to solve problems or relay requests to the appropriate parties. Required Licenses or Certifications
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions Incumbents must have valid driver’s license to operate a golf cart on property Physical Demands
Stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas Work inside and outside in all weather conditions Push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance Rare or regular travel may be required to assist other properties or attend training and meetings Work a flexible schedule, including evenings, weekends, and holidays Additional Compensation
The hourly range for this position is $21.00 - $22.00 Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays; birthday off after 1 year of service. Additional vacation accrues with tenure. Onsite housing discount at Greystar-managed communities available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. Note: Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider qualified applicants with arrest and conviction records. Important Notice:
Greystar will never request banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them to AskHR@greystar.com.
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