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Tolling Consultant

HDR, Walnut Creek, California, United States, 94598

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At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

We believe transportation is more than movement-it's the foundation of connected, thriving communities. As part of HDR's Transportation Business Group, you'll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to advancing transit, passenger and freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn't just a job-it's a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all employee-owners at HDR, which is the foundation of our collaborative culture that connects employees around the world. This position is based in HDR's Walnut Creek, CA office.

In the role of

Tolling Consultant , we'll count on you to: Contribute statistical analysis of project data, forecasting, benchmarking and identifying necessary project resources

Provide professional consultation

Achieve client satisfaction and meet project budget parameters

Technical Delivery

Demonstrate growth toward becoming a nationally recognized expert in a tolling practice area

Lead the development of work products such as technical documents or reports, PowerPoint presentations, Visio diagrams, and Excel models

Research tolling trends, technologies, and policies to inform client strategies

Development of conceptual tolling approaches

Conduct deep data analysis using Excel, Power BI, relational databases, and other tools

Monitor and analyze toll transaction data to identify discrepancies, trends, and revenue opportunities

Reconcile tolling data across systems and vendors to verify accuracy and completeness

Analyze business processes and recommend improvements for efficiency and accuracy

Support quality assurance reviews and recommend enhancements

Task & Project Management Support junior level staff in their development and growth

Lead projects and manage others in the delivery of tasks with a high level of quality

Manage scopes of work, schedules, cost estimates, procurement documents, contracts, and provide oversight of project tasks, deliverables, and sub-contracts

Apply HDR's project management and QA/QC processes

Support general program management contracts for toll-related work elements including design reviews, operations, project production, and delivery

Business Development Lead business development efforts, including writing or reviewing proposals

Identify opportunities and develop relationships with clients to secure contracts and tasks

Engage with the industry through conferences, business development meetings, and demonstrating thought leadership

Perform other duties as assigned

Keywords: Toll, Tolling, Consulting, Consultant, Back Office, Reporting, Business Rules, Operations, Change Management, Business Processes, Systems, Analysis, Procurement, Planning, Policy. Preferred Qualifications Master's degree

Knowledge of ArcGIS, SQL Server and/or Crystal Reports

Experience in an A/E/C industry

PMP Certification

Familiarity with tolling roadside systems, back-office systems, and/or customer contact center operations

Excellent written and communication skills.

Ability to handle a wide variety of tasks simultaneously requiring different skill sets.

Ability to adapt to the needs of our clients and work outside of one's comfort zone.

Ability to handle complex technical tasks with a can-do approach

Experience working with state DOTs, toll system integrators, planning organizations, or Toll / Thruway / Turnpike Authorities.

Familiarity with tolling policies, technologies, or equipment.

Familiarity with data presentation and analytical tools such as Power BI, Tableau, etc.

Local candidates preferred.

Required Qualifications

Bachelor's degree in related field A minimum of 5 years related experience Efficient use of the internet and other electronic and hard copy media for research Strong Microsoft PowerPoint, Word, Project and Visio skills Expert Microsoft Access and Excel skills Strong analytical skills with the ability to compile and present summary level information Ability to obtain, cleanse, merge and analyze data from multiple sources Excellent interpersonal skills and strong relationship, organizational and follow-up skills Self-starter with proven track record of accomplishments An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. Stated benefits are for full-time regular positions. The expected compensation range for this position is $138,688.00 - $198,125.00 annually depending upon skills, experience, education and geographical location. Primary Location: United States-California-Walnut Creek Industry: Highway + Road Schedule: Full-time Employee Status: Regular BusinessClass: Advanced Technologies for Surface Transportation Job Posting: Jan 20, 2026