Overview
This position is responsible for various tasks assigned. Provides FedEx Express and their customers the required entry services and promotes exceptional customer service by securing relationships with express and their customers. Facilitates all necessary entry processing and cage functions to secure release of shipments in a timely and accurate manner according to CBP and OGA regulations and time frames. Responsibilities
Serve as the primary link between FedEx Express and FTN for account/shipment specific issues. Complete various audit activities, including complex EWSR, high-duty, ABI warnings, ABI errors, census rejects, high-entered value, duty verification, and other tasks under FTN t/b audit functions, FDA audits, ABI errors and ABI warnings. Record and track complex audit issues to initiate corrective action; collaborate with FedEx Trade Networks FDA, tech services and quality assurance groups. Sort and assign departmental incoming work and monitor daily workflow to ensure regulatory timeframes are met. Refer potential major problems to the manager. Correspond with shippers, clients, and customs or other governmental agencies at all levels to resolve issues requiring required documentation and to prevent potential liquidated damages or additional duties. Research and write claims and protests to CBP on behalf of FTN, FedEx, and their customers to resolve issues related to duties, taxes, and valuation; obtain refunds or tender duties and process in FTN online billing per FedEx procedures. Gather information from FedEx/FTN systems for distribution and report building; produce operational and trend reports for management distribution. Qualifications
High school diploma/GED. Three (3) years of business experience required, including two (2) years of related experience preferred. Knowledge of CBP and OGA regulations and tariff schedules, general import procedures and systems preferred. Ability to work in a time-sensitive environment with a high level of accuracy and productivity. Excellent computer skills with the ability to work in a Windows environment. Strong communication skills, verbal and written. HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Preferred Qualifications
Hybrid 1st shift. Monday – Friday, 8am – 5 pm. Pay
Pay:
$18.00 Pay Transparency
This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Additional Details
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
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This position is responsible for various tasks assigned. Provides FedEx Express and their customers the required entry services and promotes exceptional customer service by securing relationships with express and their customers. Facilitates all necessary entry processing and cage functions to secure release of shipments in a timely and accurate manner according to CBP and OGA regulations and time frames. Responsibilities
Serve as the primary link between FedEx Express and FTN for account/shipment specific issues. Complete various audit activities, including complex EWSR, high-duty, ABI warnings, ABI errors, census rejects, high-entered value, duty verification, and other tasks under FTN t/b audit functions, FDA audits, ABI errors and ABI warnings. Record and track complex audit issues to initiate corrective action; collaborate with FedEx Trade Networks FDA, tech services and quality assurance groups. Sort and assign departmental incoming work and monitor daily workflow to ensure regulatory timeframes are met. Refer potential major problems to the manager. Correspond with shippers, clients, and customs or other governmental agencies at all levels to resolve issues requiring required documentation and to prevent potential liquidated damages or additional duties. Research and write claims and protests to CBP on behalf of FTN, FedEx, and their customers to resolve issues related to duties, taxes, and valuation; obtain refunds or tender duties and process in FTN online billing per FedEx procedures. Gather information from FedEx/FTN systems for distribution and report building; produce operational and trend reports for management distribution. Qualifications
High school diploma/GED. Three (3) years of business experience required, including two (2) years of related experience preferred. Knowledge of CBP and OGA regulations and tariff schedules, general import procedures and systems preferred. Ability to work in a time-sensitive environment with a high level of accuracy and productivity. Excellent computer skills with the ability to work in a Windows environment. Strong communication skills, verbal and written. HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Preferred Qualifications
Hybrid 1st shift. Monday – Friday, 8am – 5 pm. Pay
Pay:
$18.00 Pay Transparency
This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Additional Details
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
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