People Solutions Global Survey Strategy Lead
Lockton Companies, Kansas City, Missouri, United States, 64101
Overview
Lockton is seeking a senior leader to shape and execute the strategy, design, governance, and advanced analytics of survey programs that support client decision-making across People Solutions, including employee benefits, workforce strategy, and non-cash compensation. This role focuses on translating complex people strategies and plan design considerations into structured, scalable, and data-driven insights for large and multinational employers. Location: Kansas City, Missouri, United States of America. We’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. Responsibilities
Lead the design, execution, and governance of global and regional surveys supporting People Solutions priorities, leveraging enterprise survey platforms such as Qualtrics. Establish and maintain methodological and technical standards to ensure data quality, consistency, confidentiality, scalability, and longitudinal comparability across clients and geographies. Design and oversee automated survey workflows in Qualtrics, including complex logic, validation rules, versioning, and multi-country deployment. Apply principles from social science, behavioral economics, and organizational psychology to design survey questions that elicit accurate, reliable, and decision-useful responses from senior HR, Total Rewards, Finance, and executive stakeholders. Develop survey frameworks that capture people strategy, benefits philosophy, workforce governance, and risk management practices while minimizing response bias and misinterpretation. Design survey content addressing detailed plan provisions and non-cash compensation, including retirement programs, health and welfare benefits, equity-based compensation, deferred compensation, and other non-cash rewards. Lead the development of scalable, automated analytics pipelines to process survey data, reduce manual intervention, and support repeatable benchmarking, trend analysis, and executive reporting. Partner with analytics and technology teams to integrate Qualtrics outputs with data visualization, benchmarking, and reporting tools (e.g., dashboards and standardized executive reporting). Serve as a trusted advisor to senior client executives, translating automated survey outputs into clear insights and strategic recommendations. Present survey findings to executive audiences with clarity and credibility, supported by standardized and dynamic reporting. Interpret survey data to identify market trends, emerging risks, and opportunities across industries and regions. Partner with actuarial, legal, tax, rewards, and other People Solutions specialists to ensure technical accuracy and regulatory alignment. Contribute to the evolution of Lockton’s People Solutions survey and benchmarking capabilities through innovation, digital enablement, and analytics-led insights. Provide executive-level oversight, coaching, and quality assurance for consulting and analytics teams involved in survey design, automation, and analysis. Support business development efforts by shaping survey-led client solutions, proposals, and market-facing offerings. Qualifications
Bachelor’s degree in Human Resources, Business, Economics, Statistics, Psychology, Sociology, Organizational Behavior, Anthropology, Political Science, or a related field. 15+ years of experience in people strategy, total rewards, employee benefits, or human capital consulting, preferably within a large professional services or advisory firm. Deep knowledge of People Solutions offerings, including employee benefits, total rewards, workforce strategy, and non-cash compensation plan design. Extensive experience designing and deploying surveys using Qualtrics, including advanced logic, governance controls, and global distribution. Demonstrated ability to analyze survey results in an automated, scalable manner, supporting benchmarking, trend analysis, and executive reporting. Proven experience applying social science or behavioral research principles to survey design, including question framing, response bias mitigation, and construct validity. Strong executive presence with the ability to influence C-suite and senior client stakeholders. Advanced degree (MBA, MS, PhD, or equivalent) is preferred. Graduate or advanced study in organizational psychology, behavioral science, economics, sociology, public policy, human factors, or survey methodology, applied in a consulting or business context. Experience integrating Qualtrics with analytics, BI, or data platforms (e.g., Power BI, Tableau, SQL-based environments). Familiarity with governance, regulatory, and compliance considerations related to people programs and compensation. Experience leading or scaling repeatable, productized survey and benchmarking solutions. Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
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Lockton is seeking a senior leader to shape and execute the strategy, design, governance, and advanced analytics of survey programs that support client decision-making across People Solutions, including employee benefits, workforce strategy, and non-cash compensation. This role focuses on translating complex people strategies and plan design considerations into structured, scalable, and data-driven insights for large and multinational employers. Location: Kansas City, Missouri, United States of America. We’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. Responsibilities
Lead the design, execution, and governance of global and regional surveys supporting People Solutions priorities, leveraging enterprise survey platforms such as Qualtrics. Establish and maintain methodological and technical standards to ensure data quality, consistency, confidentiality, scalability, and longitudinal comparability across clients and geographies. Design and oversee automated survey workflows in Qualtrics, including complex logic, validation rules, versioning, and multi-country deployment. Apply principles from social science, behavioral economics, and organizational psychology to design survey questions that elicit accurate, reliable, and decision-useful responses from senior HR, Total Rewards, Finance, and executive stakeholders. Develop survey frameworks that capture people strategy, benefits philosophy, workforce governance, and risk management practices while minimizing response bias and misinterpretation. Design survey content addressing detailed plan provisions and non-cash compensation, including retirement programs, health and welfare benefits, equity-based compensation, deferred compensation, and other non-cash rewards. Lead the development of scalable, automated analytics pipelines to process survey data, reduce manual intervention, and support repeatable benchmarking, trend analysis, and executive reporting. Partner with analytics and technology teams to integrate Qualtrics outputs with data visualization, benchmarking, and reporting tools (e.g., dashboards and standardized executive reporting). Serve as a trusted advisor to senior client executives, translating automated survey outputs into clear insights and strategic recommendations. Present survey findings to executive audiences with clarity and credibility, supported by standardized and dynamic reporting. Interpret survey data to identify market trends, emerging risks, and opportunities across industries and regions. Partner with actuarial, legal, tax, rewards, and other People Solutions specialists to ensure technical accuracy and regulatory alignment. Contribute to the evolution of Lockton’s People Solutions survey and benchmarking capabilities through innovation, digital enablement, and analytics-led insights. Provide executive-level oversight, coaching, and quality assurance for consulting and analytics teams involved in survey design, automation, and analysis. Support business development efforts by shaping survey-led client solutions, proposals, and market-facing offerings. Qualifications
Bachelor’s degree in Human Resources, Business, Economics, Statistics, Psychology, Sociology, Organizational Behavior, Anthropology, Political Science, or a related field. 15+ years of experience in people strategy, total rewards, employee benefits, or human capital consulting, preferably within a large professional services or advisory firm. Deep knowledge of People Solutions offerings, including employee benefits, total rewards, workforce strategy, and non-cash compensation plan design. Extensive experience designing and deploying surveys using Qualtrics, including advanced logic, governance controls, and global distribution. Demonstrated ability to analyze survey results in an automated, scalable manner, supporting benchmarking, trend analysis, and executive reporting. Proven experience applying social science or behavioral research principles to survey design, including question framing, response bias mitigation, and construct validity. Strong executive presence with the ability to influence C-suite and senior client stakeholders. Advanced degree (MBA, MS, PhD, or equivalent) is preferred. Graduate or advanced study in organizational psychology, behavioral science, economics, sociology, public policy, human factors, or survey methodology, applied in a consulting or business context. Experience integrating Qualtrics with analytics, BI, or data platforms (e.g., Power BI, Tableau, SQL-based environments). Familiarity with governance, regulatory, and compliance considerations related to people programs and compensation. Experience leading or scaling repeatable, productized survey and benchmarking solutions. Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
#J-18808-Ljbffr