Director of Member Experience & Growth
The National Council of Young Men’s Christian Associations of the United States of America, New York, New York, us, 10261
A leading community organization in New York is seeking a Director of Member Experience to enhance service quality and lead membership growth. The candidate will focus on customer care, develop strategies for training, and ensure high standards in communication across various channels. Ideal applicants will have leadership experience, strong interpersonal skills, and a commitment to flexibility in work hours, including weekends. This role offers competitive salary and benefits including medical, retirement, and YMCA membership.
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