Overview
Mason Frank International is partnering with a global company to recruit a Director of Business Applications to join their team. The Director of Business Applications will be responsible for guiding the strategy, delivery, and support of the organization's business applications, with a strong emphasis on Salesforce CRM. The role requires driving alignment across departments, shaping the technology roadmap, and ensuring business systems effectively support organizational objectives.
Base pay range
$140,000.00/yr - $190,000.00/yr
Responsibilities
- Lead the design, customization, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud) along with DealHub CPQ.
- Partner with leaders across Sales, Marketing, Finance, Services, and Support to ensure business applications align with operational and strategic goals.
- Translate business priorities into actionable technology strategies and communicate progress clearly to stakeholders.
- Define and execute a long-term roadmap for business systems, ensuring scalability and innovation.
- Foster collaboration with cross-functional stakeholders, set clear priorities, and maintain accountability for multi-department initiatives.
- Oversee administration of sales technology tools and drive project management for sales operations initiatives.
- Manage and prioritize the development backlog based on business value, technical feasibility, and stakeholder input.
- Serve as a decision-maker for feature development, system enhancements, and platform upgrades.
- Lead diverse, cross-functional teams in an agile, fast-paced environment.
- Collaborate closely with Salesforce administrators, developers, and key business contributors to ensure successful outcomes.
Qualifications
- Demonstrated experience managing Salesforce teams; familiarity with additional platforms is a plus.
- 7+ years in Salesforce Product Management, Product Ownership, or Business Systems role with a track record of delivering scalable, complex solutions.
- Experience supporting a SaaS sales org.
- Strong knowledge of Salesforce functionality, integrations, data architecture, and third-party managed packages.
- Proven experience with DealHub solutions.
- Ability to design scalable systems with technical depth and business alignment.
- Skilled at turning business needs into well-defined features and enhancements.
- Excellent communication and stakeholder management skills with experience aligning diverse groups on shared priorities.
- Proficiency in backlog management, roadmap development, and delivery of high-impact Salesforce initiatives.
- This role offers a competitive salary aligned with experience and qualifications, as well as a comprehensive benefits program that includes medical, dental, vision, disability coverage, retirement savings, paid time off, professional development, and opportunities for community engagement.
About Mason Frank International
Mason Frank International is a global leader in Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities.
Job details
- Seniority level: Director
- Employment type: Full-time
- Job function: Information Technology
- Industries: Software Development