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Product Marketing Manager

Observe, Inc., San Mateo, California, United States, 94409

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About Us: Observe is an AI-powered observability platform engineered for scale. Built on an open, scalable data lake, Observe ingests and stores telemetry at dramatically lower cost while allowing reuse through open data formats like Apache Iceberg. Its Knowledge Graph tracks relationships between objects in the system—and how they change over time—providing essential context for investigations. Pairing agentic workflows with context from the Knowledge Graph, Observe’s chat-based AI SRE accelerates root cause analysis and resolution. Engineering teams at Capital One, Topgolf, and Dialpad ingest hundreds of terabytes daily and troubleshoot 3x faster at 60% lower cost, depending on Observe to maintain reliability at scale. Team: Our products deliver observability at scale for some of the most demanding enterprises in the world. Your mission: make sure the market understands how and why Observe stands apart. You’ll create compelling messaging, stories and launches that influence technical and business decision-makers to choose Observe. In this role you will

Define Product Positioning & Messaging

— Translate technical capabilities into clear, differentiated value propositions that resonate with buyers and technical decision makers.

Create High-Impact Content

— Build narratives, assets, and marketing programs that engage target audiences and accelerate the sales cycle.

Own Go-to-Market Launches

— Plan and execute high-impact product launches that drive buzz and adoption.

Run Customer Advocacy Programs

— Identify champions, develop case studies, run webinars, and bring customer success stories to life.

Partner Across Teams

— Work closely with product management, engineering, and sales to deliver programs that move the needle for our business.

Qualifications

Strategic & Tactical Balance

– You think long-term and still execute with precision.

Execution Under Uncertainty

– You thrive in fast-moving environments, driving clarity from ambiguity.

Storytelling Mastery

– You distill complex information into a compelling business case.

3-6 Years’ Experience

– Demonstrated growth in marketing, product management, or technical roles in B2B SaaS.

Advanced Degree & Technical Background

– MBA or MS preferred, with a background in computer science, engineering, or similar field.

Bonus Points

Previous experience in Developer tools and Observability organizations.

Equal Opportunity Employer

Observe, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, ancestry, national origin, religion, age, sex, gender identity or expression, sexual orientation, marital status, disability, veteran status, genetic information, or any other legally protected status. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process. If you need an accommodation, please let your recruiter know. By applying, you consent to the processing of your personal information for recruiting purposes in accordance with applicable laws.

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