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Customer Outreach Specialist

Jobsite Solutions Corp, Fort Myers, Florida, United States, 33916

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Benefits:

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Wellness resources

We’re looking for a

Customer Success

to support our

sales team

and strengthen relationships with our customers and vendors. This role blends customer service, organization, and data tracking to help the team succeed.

What You’ll Do:

Provide excellent

customer service (a must!) , mainly

over the phone, approximetly 40-50 phone calls daily

Call vendors to verify information and ensure accuracy

Assist the

sales team

with follow-ups, lead updates, and customer touchpoints

Enter and manage data in

HubSpot CRM

Update and analyze data from the ERP system

to support sales and reporting

Track and analyze response rates and the effectiveness of different outreach strategies

Keep customer and vendor records accurate and organized

What We’re Looking For:

Customer service experience is required

Familiarity with

construction vendors or industry

is a big plus

Strong communication skills and confidence making phone calls

Detail-oriented with accurate data entry skills

Experience with HubSpot or other CRM systems is helpful

Analytical mindset to track outreach results and share insights

Team player who is proactive and dependable

PDQuipment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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