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Customer Outreach Specialist

PDQuipment, Portland, Oregon, United States, 97204

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Benefits

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Health insurance

What You’ll Do

Provide excellent customer service (a must!), mainly over the phone, approximately 40-50 phone calls daily

Call vendors to verify information and ensure accuracy

Assist the sales team with follow-ups, lead updates, and customer touchpoints

Enter and manage data in HubSpot CRM

Update and analyze data from the ERP system to support sales and reporting

Track and analyze response rates and the effectiveness of different outreach strategies

Keep customer and vendor records accurate and organized

What We’re Looking For

Customer service experience is required

Familiarity with construction vendors or industry is a big plus

Strong communication skills and confidence making phone calls

Detail-oriented with accurate data entry skills

Experience with HubSpot or other CRM systems is helpful

Analytical mindset to track outreach results and share insights

Team player who is proactive and dependable

PDQuipment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: $19.00 - $23.00 per hour

About Us PDQuipment serves cities all over the country for equipment needs related to material spraying. From tarps, parts, pumps, service and more, we will supply whatever is needed to get the job done. We have fireproofing pumps, concrete pumps, plaster pumps, and stucco pumps for sale along with all the parts to service them.

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