
Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.
When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.
This is your opportunity to make a difference for you and your family. Come join our team!
Responsibilities
Perform administrative duties to support the region and the Region Sales Manager
Complete and distribute the monthly Sales Actual Report within 10 days of month end
Complete periodic reports for sales incentive program within 15 days of period end
Log billable activity for municipalities and/or other customers and mail invoices within 15 days of the month end
Audit the accuracy, execution, and scanning/processing of all contracts in the market
Review and process cancellations and maintain cancellation tracker logs
Manage other episodic and manual billing activity, as needed
Provide inside sales support to all region sales representatives, as needed
Retrieve and distribute resolutions on Operational or Credit/Collections referrals or disputes
Maintain complete and accurate customer files
Occasionally perform work as a back-up to inside sales in approving sales orders, as directed
Assist in direct mail/marketing activities
Assist in resolutions on Operational or Credit/Collections disputes, as needed
Assist with training new sales employees, as directed
Process and cancel all cut off commercial customers on monthly basis
Assist the sales team to ensure timely monthly reporting
Perform other duties as assigned
Supervisory Responsibility
This position will not manage employees
Skills & Abilities Needed For Position
Excellent verbal & written communication skills
Must be organized and detail oriented with the ability to multi-task
Possess proven analytical/problem solving solutions for the customer and the company
Must possess excellent customer service and data entry skills
Must work efficiently and effectively, both independently and as a team
Ability to meet deadlines and complete assignments within stated time frames
Ability to present and maintain a professional appearance and demeanor at all times
Proficient in Windows and Microsoft applications; AS400, a plus
Experience & Knowledge Needed For Position
1-2 years previous experience as Administrative Assistance, Sales Support, or similar experience preferred
Waste industry experience a plus
Physical Requirements In a Regular Workday
Frequently lifting/carrying/pushing/pulling a max of 10 lbs
Rarely lifting/carrying/pushing/pulling a max of 50 lbs
Occasionally working outside in changing temperatures
Rarely working in wet/humid conditions
Rarely working in areas of dust, odors, mist, gases, and other airborne matter
Occasionally stooping/kneeling/crouching/crawling
Rarely climbing and/or balancing
Frequently sitting
Occasionally standing/walking
Additional Working Conditions
Ability to travel between offices, as required
Ability to work overtime, weekends, and/or holidays
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Responsibilities
Perform administrative duties to support the region and the Region Sales Manager
Complete and distribute the monthly Sales Actual Report within 10 days of month end
Complete periodic reports for sales incentive program within 15 days of period end
Log billable activity for municipalities and/or other customers and mail invoices within 15 days of the month end
Audit the accuracy, execution, and scanning/processing of all contracts in the market
Review and process cancellations and maintain cancellation tracker logs
Manage other episodic and manual billing activity, as needed
Provide inside sales support to all region sales representatives, as needed
Retrieve and distribute resolutions on Operational or Credit/Collections referrals or disputes
Maintain complete and accurate customer files
Occasionally perform work as a back-up to inside sales in approving sales orders, as directed
Assist in direct mail/marketing activities
Assist in resolutions on Operational or Credit/Collections disputes, as needed
Assist with training new sales employees, as directed
Process and cancel all cut off commercial customers on monthly basis
Assist the sales team to ensure timely monthly reporting
Perform other duties as assigned
Supervisory Responsibility
This position will not manage employees
Skills & Abilities Needed For Position
Excellent verbal & written communication skills
Must be organized and detail oriented with the ability to multi-task
Possess proven analytical/problem solving solutions for the customer and the company
Must possess excellent customer service and data entry skills
Must work efficiently and effectively, both independently and as a team
Ability to meet deadlines and complete assignments within stated time frames
Ability to present and maintain a professional appearance and demeanor at all times
Proficient in Windows and Microsoft applications; AS400, a plus
Experience & Knowledge Needed For Position
1-2 years previous experience as Administrative Assistance, Sales Support, or similar experience preferred
Waste industry experience a plus
Physical Requirements In a Regular Workday
Frequently lifting/carrying/pushing/pulling a max of 10 lbs
Rarely lifting/carrying/pushing/pulling a max of 50 lbs
Occasionally working outside in changing temperatures
Rarely working in wet/humid conditions
Rarely working in areas of dust, odors, mist, gases, and other airborne matter
Occasionally stooping/kneeling/crouching/crawling
Rarely climbing and/or balancing
Frequently sitting
Occasionally standing/walking
Additional Working Conditions
Ability to travel between offices, as required
Ability to work overtime, weekends, and/or holidays
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
#J-18808-Ljbffr