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Sales Coordinator

Rumpke Waste & Recycling, Cincinnati, Ohio, United States, 45208

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Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team!

Responsibilities

Perform administrative duties to support the region and the Region Sales Manager

Complete and distribute the monthly Sales Actual Report within 10 days of month end

Complete periodic reports for sales incentive program within 15 days of period end

Log billable activity for municipalities and/or other customers and mail invoices within 15 days of the month end

Audit the accuracy, execution, and scanning/processing of all contracts in the market

Review and process cancellations and maintain cancellation tracker logs

Manage other episodic and manual billing activity, as needed

Provide inside sales support to all region sales representatives, as needed

Retrieve and distribute resolutions on Operational or Credit/Collections referrals or disputes

Maintain complete and accurate customer files

Occasionally perform work as a back-up to inside sales in approving sales orders, as directed

Assist in direct mail/marketing activities

Assist in resolutions on Operational or Credit/Collections disputes, as needed

Assist with training new sales employees, as directed

Process and cancel all cut off commercial customers on monthly basis

Assist the sales team to ensure timely monthly reporting

Perform other duties as assigned

Supervisory Responsibility

This position will not manage employees

Skills & Abilities Needed For Position

Excellent verbal & written communication skills

Must be organized and detail oriented with the ability to multi-task

Possess proven analytical/problem solving solutions for the customer and the company

Must possess excellent customer service and data entry skills

Must work efficiently and effectively, both independently and as a team

Ability to meet deadlines and complete assignments within stated time frames

Ability to present and maintain a professional appearance and demeanor at all times

Proficient in Windows and Microsoft applications; AS400, a plus

Experience & Knowledge Needed For Position

1-2 years previous experience as Administrative Assistance, Sales Support, or similar experience preferred

Waste industry experience a plus

Physical Requirements In a Regular Workday

Frequently lifting/carrying/pushing/pulling a max of 10 lbs

Rarely lifting/carrying/pushing/pulling a max of 50 lbs

Occasionally working outside in changing temperatures

Rarely working in wet/humid conditions

Rarely working in areas of dust, odors, mist, gases, and other airborne matter

Occasionally stooping/kneeling/crouching/crawling

Rarely climbing and/or balancing

Frequently sitting

Occasionally standing/walking

Additional Working Conditions

Ability to travel between offices, as required

Ability to work overtime, weekends, and/or holidays

Legally eligible to work in the United States

Valid driver’s license (if applicable)

Must successfully complete pre-employment testing

Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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