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Account Executive II

JMARK - IT Support and IT Services, Springfield, Missouri, us, 65897

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Company Overview JMARK is a leading provider of managed IT services, cybersecurity solutions, cloud technologies, and strategic IT consulting. Founded on the principle of

People First. Technology Second.

JMARK partners with businesses to transform technology into a true driver of growth, resilience, and competitive advantage.

Core Values

Honesty – honoring commitments and building trust

Passion – loving what we do and where we do it

Teamwork – working together to prevent problems and create solutions

Excellence – exceeding expectations through initiative and follow-through

Accountability – doing what we say we will do

Fun – celebrating success and enjoying the journey

Position Summary The Account Executive II (AE II) is a pivotal role at JMARK, responsible for identifying prospects, developing business relationships aligned with JMARK core values, and acquiring new clients through tailored technology and business solutions. This position entails managing communications with prospects and internal resources, preparing and presenting formal proposals, and facilitating the design of solutions to meet the prospects' technology and business needs.

Primary Expectations

Prospecting: Continuously source new prospects to maintain a robust sales pipeline.

Relationship Building: Develop and sustain positive business relationships, becoming a trusted advisor.

Goal Achievement: Meet 100% of personal, team, and department sales goals.

Pipeline Management: Maintain a pipeline of 2.5 times the monthly quota.

Management Priorities: Achieve other objectives as set by management.

Business Key Responsibilities

Act as an additional contact for escalated customer issues.

Provide strategic technology and business advice to prospects.

Prioritize work for prospects and clients to ensure long-term success.

General

Foster relationships with prospects to enhance JMARK’s reputation.

Maintain accurate records in the JMARK CRM system.

Collaborate with the JMARK Team to manage client relationships.

Professional Development

Engage in ongoing training and stay current on industry trends.

Develop and mentor team members.

Participate in company-sponsored activities.

Team Development

Lead the Account Management Team to leverage relationships and increase business opportunities.

Implement processes to improve team performance and sales outcomes.

Maintain a professional appearance.

Sales

Meet monthly sales quotas and drive team sales growth.

Provide leadership to enhance the Growth Team’s performance.

Competencies

Interpersonal Skills

Communication Skills

Sales Ability/Persuasiveness

Conflict Management

Influencing/Negotiation

Time Management

Alignment with JMARK Core Values

Skills And Qualifications

Experience: 5-10 years in client relationships and sales processes.

Technical Proficiency: Ability to propose and present technology and business solutions.

Communication: Strong written and oral communication skills.

Collaboration: Ability to work with various departments to develop optimal solutions.

Research: Ability to conduct research on emerging technologies and services.

Client Relationships: Proven track record of developing and maintaining client relationships.

Performance Management: Experience in setting and achieving individual and team goals.

Customer Service Orientation: Strong focus on delivering exceptional customer service.

Problem-Solving: Ability to handle adversity and maintain composure in high-pressure situations.

Detail-Oriented: Keen attention to detail and ability to prioritize tasks effectively.

Teamwork: Skilled in working within a collaborative team environment.

Licenses And Registrations

Valid driver's license

Proof of automobile insurance

Reliable transportation

Additional Skills And Abilities

Independent and team-oriented working capability

Willingness to travel as required

Self-motivated and eager to learn

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