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Customer Relationship Management Specialist

Diversity Nexus, New York, New York, us, 10261

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My name is Praveen , and I am a Talent Acquisition Lead with Diversity Nexus , a staffing firm committed to delivering top-tier talent solutions to a wide range of direct clients. We specialize in supporting their contingent workforce requirements across various industries and domains. We recently came across your profile on Dice and would like to share details regarding a contract opportunity with one of our direct clients. Please find the position details below: Job Title:

CRM Targeting Specialist Location: New York, NY (10018)Hybrid - 2 days a Week in office Working Hours: 08 AM to 05 PM Job ID: 14991259 Length of assignment: Long term Contract Job Description:

The CRM Targeting Specialist will support and drive the email, direct mail, sms/MMS and digital targeting lists production process, coordinate the delivery of material/assets and confirm required activities are completed to meet deadlines. The specialist is accountable for theaccuracy, timeliness, and consistency of all campaigns. MAJOR DUTIES AND RESPONSIBILITIES

Manage asset receipt and validation in workflow tool, internal campaign sign-off, and timelines Create campaign target audience list in IBM Unica 12 tool to be delivered across different platforms (e.g Oracle Responsys, ext. vendor via SFTP/API) Ensure overall success of daily operations Serve as contact for all day-to-day email production item across multiple Optical brands (e.g LC, TO, PV) Actively participate in weekly production meetings with cross functional team members Set up email deployments including: o A/B Subject line testing o Set up send time optimized deployments Producecustomer target audience list counts to size business opportunities upon business request for all communication channels (e.g email, DM, SMS, digital targeting) Work with other departments/partners (e.g IT CRM, TAB IT,Marketing, compliance) to ensure technical data flows are working and process are properly performed BASIC QUALIFICATIONS

Bachelor's Degree inMarketing, Analytics, or related field 3+ Year's of Experience • Experience trafficking activities across multiple team members/functions Experience using a trafficking tool or production management software to coordinate activities Ability to problem solve and exercise critical thinking in a technical environment Must be able to work in a fast pace environment, ability to multi-task while managing multiple projects from start to finish Strong project management, ability to prioritize one's day Great interpersonal skills; capable of supporting a team environment Detail & process oriented • Proficient on targeting tool (Unica 12 preferred) Proficient in Microsoft Office Detail-oriented QA email rendering and functionality Troubleshoot and resolve data related issue Perform data testing Circulate proofs for approval PREFERRED QUALIFICATIONS

Experience with SQL Experience with Unica IBM 10/12 Experience with Oracle Responsys If this opportunity aligns with your career interests, we kindly request you to share your updated resume along with your availability for a brief discussion to explore the role further. Additionally, if you know of any professionals in your network who may be good fit, we would greatly appreciate your referrals. Thank you for your time and consideration. I look forward to your response.

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