
Sales Associate (Syracuse/Rochester, NY) - Johnson & Johnson MedTech, Orthopaedi
Johnson & Johnson MedTech, Syracuse, New York, United States
At Johnson & Johnson we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function MedTech Sales
Job Sub Function Clinical Sales – Surgeons (Commission)
Job Category Professional
All Job Posting Locations Syracuse, New York, United States
Job Description We are searching for the best talent for Sales Associate to be in Syracuse/Rochester, NY.
About Orthopaedics Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Key Responsibilities
Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as required.
Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet highest quality standards.
Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.
Qualifications Education & Experience
Bachelor’s Degree or
Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
Minimum of 4 years of professional and/or related experience
Recently transitioned from Active Military Duty
Other
The ability to work in a lab/operating room environment.
A valid driver’s license issued in the United States
The ability to travel which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
A qualified candidate will be efficient, organized, self‑motivated, positive and pro‑active.
Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
Here’s What You Can Expect
Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
Getting to know you: If there’s a good match, you’ll be invited to complete a short‑recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
Final steps: For successful candidates, you will need to complete country‑specific checks before starting your new role. We will help guide you through these.
Required Skills Account Management, Business Behavior, Collaborating, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection.
Preferred Skills Account Management, Business Behavior, Collaborating, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection.
Base Pay Range Position is 100% commission/incentive compensation and is eligible for a bi‑weekly draw.
Additional Description For Pay Transparency Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year; Sick time - up to 40 hours per calendar year; Holiday pay, including Floating Holidays – up to 13 days per calendar year; Work, Personal and Family Time - up to 40 hours per calendar year. For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.
EEO Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Recruitment Process At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Closing Information This job posting is anticipated to close on Feb 5th, 2026. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
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Job Function MedTech Sales
Job Sub Function Clinical Sales – Surgeons (Commission)
Job Category Professional
All Job Posting Locations Syracuse, New York, United States
Job Description We are searching for the best talent for Sales Associate to be in Syracuse/Rochester, NY.
About Orthopaedics Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Key Responsibilities
Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as required.
Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet highest quality standards.
Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.
Qualifications Education & Experience
Bachelor’s Degree or
Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
Minimum of 4 years of professional and/or related experience
Recently transitioned from Active Military Duty
Other
The ability to work in a lab/operating room environment.
A valid driver’s license issued in the United States
The ability to travel which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
A qualified candidate will be efficient, organized, self‑motivated, positive and pro‑active.
Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
Here’s What You Can Expect
Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
Getting to know you: If there’s a good match, you’ll be invited to complete a short‑recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
Final steps: For successful candidates, you will need to complete country‑specific checks before starting your new role. We will help guide you through these.
Required Skills Account Management, Business Behavior, Collaborating, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection.
Preferred Skills Account Management, Business Behavior, Collaborating, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection.
Base Pay Range Position is 100% commission/incentive compensation and is eligible for a bi‑weekly draw.
Additional Description For Pay Transparency Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year; Sick time - up to 40 hours per calendar year; Holiday pay, including Floating Holidays – up to 13 days per calendar year; Work, Personal and Family Time - up to 40 hours per calendar year. For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.
EEO Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Recruitment Process At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Closing Information This job posting is anticipated to close on Feb 5th, 2026. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
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