Bodily Injury Claim Representative - Auto - Franklin, TN
VetJobs, Franklin, Tennessee, us, 37068
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS – Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview The annual base salary range for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Employees are also eligible for performance-based cash incentive awards.
Salary Range: $67,000.00 - $110,600.00
What Is the Opportunity? This role is eligible for a sign on bonus.
Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.
Responsibilities
Manage, evaluate, and process claims in a timely and accurate manner.
Provide quality claim handling of auto claims including coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations.
Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates.
Determine claim eligibility, coverage, liability, and settlement amounts.
Ensure accurate and complete documentation of claim files and transactions.
Identify and escape potential fraud or complex claims for further investigation.
Coordinate with internal teams such as investigators, legal, and customer service as needed.
Maintain an Insurance License(s) within three months of starting the job and obtain ongoing continuing education credits as mandated by state and Travelers requirements.
Qualifications
High School/GED is required.
Bachelor’s Degree.
Three years of experience in insurance claims, preferably auto claims.
Experience with claims management and software systems.
Strong understanding of insurance principles, terminology, and ability to understand and articulate policies.
Strong analytical and problem‑solving skills.
Proven ability to handle complex claims and negotiate settlements.
Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.
One‑year bodily injury liability claim handling experience or comparable liability claim handling experience, or successful completion of Travelers Claim Representative training program is required.
Benefits
Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment.
Retirement: Travelers matches 401(k) contributions dollar‑for‑dollar up to 5% of eligible pay, plus a 100% funded Pension Plan.
Paid Time Off: Minimum 20 days PTO annually plus nine paid company holidays.
Wellness Program: Tools, discounts, resources, and access to free professional counseling services and health coaching.
Volunteer Encouragement: Matching Gift and Volunteer Rewards program.
Location City: Franklin State: Tennessee Job Code: Ins Insurance Affiliate Sponsor: Travelers Insurance Salary Range: $60,000‑$75,000
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Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview The annual base salary range for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Employees are also eligible for performance-based cash incentive awards.
Salary Range: $67,000.00 - $110,600.00
What Is the Opportunity? This role is eligible for a sign on bonus.
Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.
Responsibilities
Manage, evaluate, and process claims in a timely and accurate manner.
Provide quality claim handling of auto claims including coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations.
Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates.
Determine claim eligibility, coverage, liability, and settlement amounts.
Ensure accurate and complete documentation of claim files and transactions.
Identify and escape potential fraud or complex claims for further investigation.
Coordinate with internal teams such as investigators, legal, and customer service as needed.
Maintain an Insurance License(s) within three months of starting the job and obtain ongoing continuing education credits as mandated by state and Travelers requirements.
Qualifications
High School/GED is required.
Bachelor’s Degree.
Three years of experience in insurance claims, preferably auto claims.
Experience with claims management and software systems.
Strong understanding of insurance principles, terminology, and ability to understand and articulate policies.
Strong analytical and problem‑solving skills.
Proven ability to handle complex claims and negotiate settlements.
Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.
One‑year bodily injury liability claim handling experience or comparable liability claim handling experience, or successful completion of Travelers Claim Representative training program is required.
Benefits
Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment.
Retirement: Travelers matches 401(k) contributions dollar‑for‑dollar up to 5% of eligible pay, plus a 100% funded Pension Plan.
Paid Time Off: Minimum 20 days PTO annually plus nine paid company holidays.
Wellness Program: Tools, discounts, resources, and access to free professional counseling services and health coaching.
Volunteer Encouragement: Matching Gift and Volunteer Rewards program.
Location City: Franklin State: Tennessee Job Code: Ins Insurance Affiliate Sponsor: Travelers Insurance Salary Range: $60,000‑$75,000
#J-18808-Ljbffr