Overview
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about the Louisiana Department of Health. Position Summary
Play a critical role in supporting Louisiana families as an Economic Stability Specialist under the supervision of an ES Manager. This position provides accurate information and guidance on SNAP and Summer EBT programs while ensuring eligibility determinations and benefit allotments are processed correctly and in compliance with program policies. The role offers a high level of responsibility and independent decision-making, contributing directly to program integrity, fiscal accountability, and the effective delivery of essential services that impact individuals, communities, and the state as a whole. Responsibilities
Performs problem-solving and triage related to SEBT card and benefit issues to ensure timely and accurate resolution for clients. Identifies program problem areas and recommends corrective actions to prevent federal fiscal sanctions, service inequities, and inaccurate benefit determinations. Develops and recommends revisions to forms, procedures, and policies to reduce workload, minimize errors, and improve service delivery. Researches and analyzes SNAP and SEBT program policies to assess impacts on staff, clients, programs, and partners, and recommends compliant policy or procedural changes. Organizes and participates in special projects, reports, and workgroups to improve productivity, reduce errors, and support policy or system changes driven by legislation or agency initiatives. Serves as a subject matter expert for SNAP and SEBT programs by communicating with school administrators, system personnel, and customers, and identifying training needs with recommendations to ES Manager 1. Position-Specific Details
Location:
Medical Vendor Administration / ES Region 2-FSA 3 / Ascension Parish Appointment Type:
This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months) or Detail to Special Duty. Cost Center:
3052130103 Position Number(s):
50691131 Compensation:
This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. Economic Stability Specialist - $22.75 hr / $1,820 bi-weekly How to Apply
No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Contact Information
Patricia Walker Patricia.Walker.DCFS@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
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The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about the Louisiana Department of Health. Position Summary
Play a critical role in supporting Louisiana families as an Economic Stability Specialist under the supervision of an ES Manager. This position provides accurate information and guidance on SNAP and Summer EBT programs while ensuring eligibility determinations and benefit allotments are processed correctly and in compliance with program policies. The role offers a high level of responsibility and independent decision-making, contributing directly to program integrity, fiscal accountability, and the effective delivery of essential services that impact individuals, communities, and the state as a whole. Responsibilities
Performs problem-solving and triage related to SEBT card and benefit issues to ensure timely and accurate resolution for clients. Identifies program problem areas and recommends corrective actions to prevent federal fiscal sanctions, service inequities, and inaccurate benefit determinations. Develops and recommends revisions to forms, procedures, and policies to reduce workload, minimize errors, and improve service delivery. Researches and analyzes SNAP and SEBT program policies to assess impacts on staff, clients, programs, and partners, and recommends compliant policy or procedural changes. Organizes and participates in special projects, reports, and workgroups to improve productivity, reduce errors, and support policy or system changes driven by legislation or agency initiatives. Serves as a subject matter expert for SNAP and SEBT programs by communicating with school administrators, system personnel, and customers, and identifying training needs with recommendations to ES Manager 1. Position-Specific Details
Location:
Medical Vendor Administration / ES Region 2-FSA 3 / Ascension Parish Appointment Type:
This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months) or Detail to Special Duty. Cost Center:
3052130103 Position Number(s):
50691131 Compensation:
This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. Economic Stability Specialist - $22.75 hr / $1,820 bi-weekly How to Apply
No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Contact Information
Patricia Walker Patricia.Walker.DCFS@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
#J-18808-Ljbffr