Human Resources Specialist
New York Technology Partners, Atlanta, Georgia, United States, 30383
Overview
We are currently partnered with a leading retail convenience store chain in Atlanta, Georgia that is looking for a HR Specialist for a 3-month contract. The contract has the potential to extend or convert based on project needs and performance. This role sits onsite in their Atlanta Headquarters. The HR Support Specialist (Contract) will provide frontline support to employees regarding W-2 access, payroll documents, and general system troubleshooting. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced HR operations environment. Responsibilities
Provide support for W-2 access questions including guiding employees on how to retrieve documents from ADP. Perform password resets in ADP as needed to help employees regain account access. Pull and distribute payslips from Workday upon employee request. Respond to inbound phone calls related to W-2s and other payroll document questions. Maintain accurate documentation of employee interactions and support provided. Escalate complex issues to HR Operations leadership when necessary. Qualifications
Strong customer service and communication skills. Proficiency in Microsoft Excel (basic filtering, sorting, and data entry). Ability to handle confidential information with discretion.
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We are currently partnered with a leading retail convenience store chain in Atlanta, Georgia that is looking for a HR Specialist for a 3-month contract. The contract has the potential to extend or convert based on project needs and performance. This role sits onsite in their Atlanta Headquarters. The HR Support Specialist (Contract) will provide frontline support to employees regarding W-2 access, payroll documents, and general system troubleshooting. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced HR operations environment. Responsibilities
Provide support for W-2 access questions including guiding employees on how to retrieve documents from ADP. Perform password resets in ADP as needed to help employees regain account access. Pull and distribute payslips from Workday upon employee request. Respond to inbound phone calls related to W-2s and other payroll document questions. Maintain accurate documentation of employee interactions and support provided. Escalate complex issues to HR Operations leadership when necessary. Qualifications
Strong customer service and communication skills. Proficiency in Microsoft Excel (basic filtering, sorting, and data entry). Ability to handle confidential information with discretion.
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