Director, HR Business Partner
MetLife Services and Solutions, LLC, Cary, North Carolina, United States, 27518
Description and Requirements
The Opportunity
The
Senior HR Business Partner
will support the Global Customer Service and Operations and Corporate Real Estate organizations, delivering people solutions that drive business performance. This role will assess and address HR needs across performance management, talent management, organizational design, change management, and leadership development. Additionally, the HRBP will collaborate with MetLife’s HR Centers of Expertise to provide services in HR data analytics, compensation, learning and development, talent acquisition, diversity and inclusion, and global mobility to advance business objectives.
How You’ll Help Us Build a Confident Future (Key Responsibilities) Provide strategic HR consulting with client leadership to drive scalable transformation aligned with business goals Provide partnership, coaching and insights regarding organizational design and effectiveness to business leaders. Partner with business leadership teams to strengthen the leadership pipeline and succession planning efforts through coaching, counseling, and L&D efforts. Analyze and present key metrics insights to address business results, goals and objectives and make recommendations to drive targeted action plans to address areas of opportunity. Partner with the business to provide thought leadership and consultation on organizational health strategy, action plans, and implementation to enhance employee engagement and productivity. Leverage HR COEs to deliver full suite of HR capabilities and resources that support the achievement of business and enterprise goals. Collaborate with HR partners and COEs across MetLife to execute the enterprise strategy, participate on cross-functional initiatives/projects/programs, expand network and sphere of influence, and manage business as usual (BAU) matters. Keep leaders and employees informed of MetLife’s HR policies and administrative practices, and of proposed changes that will affect their operational effectiveness; devise and develop effective communication between and among management and employees on all policy changes. Drive continuous improvement recommendations on current processes to gain better efficiency in delivery What You Need to Succeed (Required Qualifications)
10+ years of strategic HR leadership experience, driving programs that enhance capabilities and help deliver on business outcomes Proven ability to influence and coach senior executives in a complex, matrixed environment. Experience working globally and familiarity with cultures outside of the US and non-US labor practices. Analytical and impact oriented, with bias for data-driven decision making and experience using people metrics to influence strategy. Ability to build, maintain, and influence relationships with leaders and HR leadership team members globally to broker services for clients and to participate positively and actively in the HR global network. Experience supporting a workforce that partners heavily with 3 rd party resources and vendors Strong organizational skills, attention to detail, and ability to manage multiple priorities Strong problem-solving skills in support of senior leaders in working through a path to the delivery of goals & initiatives as it relates to people. Undergraduate degree required; advanced degree preferred
Location Expectation: This is a hybrid role
requiring a minimum of 3 days per week
in office.
The expected salary range for this position is $125,000 - $160,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$125,000 - $160,000
The Opportunity
The
Senior HR Business Partner
will support the Global Customer Service and Operations and Corporate Real Estate organizations, delivering people solutions that drive business performance. This role will assess and address HR needs across performance management, talent management, organizational design, change management, and leadership development. Additionally, the HRBP will collaborate with MetLife’s HR Centers of Expertise to provide services in HR data analytics, compensation, learning and development, talent acquisition, diversity and inclusion, and global mobility to advance business objectives.
How You’ll Help Us Build a Confident Future (Key Responsibilities) Provide strategic HR consulting with client leadership to drive scalable transformation aligned with business goals Provide partnership, coaching and insights regarding organizational design and effectiveness to business leaders. Partner with business leadership teams to strengthen the leadership pipeline and succession planning efforts through coaching, counseling, and L&D efforts. Analyze and present key metrics insights to address business results, goals and objectives and make recommendations to drive targeted action plans to address areas of opportunity. Partner with the business to provide thought leadership and consultation on organizational health strategy, action plans, and implementation to enhance employee engagement and productivity. Leverage HR COEs to deliver full suite of HR capabilities and resources that support the achievement of business and enterprise goals. Collaborate with HR partners and COEs across MetLife to execute the enterprise strategy, participate on cross-functional initiatives/projects/programs, expand network and sphere of influence, and manage business as usual (BAU) matters. Keep leaders and employees informed of MetLife’s HR policies and administrative practices, and of proposed changes that will affect their operational effectiveness; devise and develop effective communication between and among management and employees on all policy changes. Drive continuous improvement recommendations on current processes to gain better efficiency in delivery What You Need to Succeed (Required Qualifications)
10+ years of strategic HR leadership experience, driving programs that enhance capabilities and help deliver on business outcomes Proven ability to influence and coach senior executives in a complex, matrixed environment. Experience working globally and familiarity with cultures outside of the US and non-US labor practices. Analytical and impact oriented, with bias for data-driven decision making and experience using people metrics to influence strategy. Ability to build, maintain, and influence relationships with leaders and HR leadership team members globally to broker services for clients and to participate positively and actively in the HR global network. Experience supporting a workforce that partners heavily with 3 rd party resources and vendors Strong organizational skills, attention to detail, and ability to manage multiple priorities Strong problem-solving skills in support of senior leaders in working through a path to the delivery of goals & initiatives as it relates to people. Undergraduate degree required; advanced degree preferred
Location Expectation: This is a hybrid role
requiring a minimum of 3 days per week
in office.
The expected salary range for this position is $125,000 - $160,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$125,000 - $160,000