Technical Sales Specialist II
Voith Paper is hiring for: Technical Sales Specialist II Appleton, WI Reasons you'll love working here: Flexibility with Work/Life Balance Competitive Compensation and Benefits Package 401K with generous company match Climate-Neutral Footprint Worldwide Tuition reimbursement Position Summary: The Repair Technical Support Specialist functions as an inside sales and technical support resource for the Repair Department. This position is responsible for researching existing components, evaluating returned items, estimating repair materials and associated costs, and creating production order routings for repair evaluations. The role serves as a key liaison between customers, manufacturing operations, and internal teams to ensure efficient and accurate repair processing. Key Responsibilities: Issue RGA (Return Goods Authorization) paperwork to customers for equipment requiring repair. Create preliminary routings and production orders to evaluate incoming items and determine repair feasibility. Assist manufacturing operations in identifying the most effective repair methods for components and parts. Develop accurate cost and time estimates for repair activities. Conduct drawing, parts, and pricing research as needed. Create, process, and follow up on repair quotes and customer orders. Document and review repair history to support future evaluations. Track customer repair orders through completion. Assist Assembly personnel with discrepancies related to repair work. Perform other duties as assigned. Success Factors (Knowledge, Skills, and Abilities): Proficiency in Windows-based computer applications with the ability to learn and utilize SAP and legacy systems for daily work... Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.
Voith Paper is hiring for: Technical Sales Specialist II Appleton, WI Reasons you'll love working here: Flexibility with Work/Life Balance Competitive Compensation and Benefits Package 401K with generous company match Climate-Neutral Footprint Worldwide Tuition reimbursement Position Summary: The Repair Technical Support Specialist functions as an inside sales and technical support resource for the Repair Department. This position is responsible for researching existing components, evaluating returned items, estimating repair materials and associated costs, and creating production order routings for repair evaluations. The role serves as a key liaison between customers, manufacturing operations, and internal teams to ensure efficient and accurate repair processing. Key Responsibilities: Issue RGA (Return Goods Authorization) paperwork to customers for equipment requiring repair. Create preliminary routings and production orders to evaluate incoming items and determine repair feasibility. Assist manufacturing operations in identifying the most effective repair methods for components and parts. Develop accurate cost and time estimates for repair activities. Conduct drawing, parts, and pricing research as needed. Create, process, and follow up on repair quotes and customer orders. Document and review repair history to support future evaluations. Track customer repair orders through completion. Assist Assembly personnel with discrepancies related to repair work. Perform other duties as assigned. Success Factors (Knowledge, Skills, and Abilities): Proficiency in Windows-based computer applications with the ability to learn and utilize SAP and legacy systems for daily work... Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.