Event Assistant - Signature Parks and Events
City of Orlando, Orlando, Florida, United States, 32801
Event Assistant
The City of Orlando's Parks & Recreation Department is seeking a detail-oriented and customer-focused Event Assistant to support park pavilion and rental reservations across the city. This temporary/seasonal role is an excellent entry point for individuals interested in public service, event coordination, hospitality, or municipal administration. This position is primarily office-based and focuses on customer communication, reservations, and payment processing. What You'll Do Serve as a primary point of contact for park rental inquiries via phone and email Assist customers with selecting appropriate parks and rental spaces based on event needs Guide customers through the reservation process, including fees, policies, and requirements Process rental applications, agreements, and payments accurately and efficiently Maintain organized records within the City's reservation and payment systems Develop working knowledge of City of Orlando parks, amenities, and rental policies Provide general administrative support related to rentals and special events What We're Looking For Strong written and verbal communication skills Professional, customer-service-oriented approach Ability to manage multiple requests while maintaining attention to detail Comfortable working in an administrative, office-based environment Interest in event planning, hospitality, or local government Prior experience in customer service or administrative support is helpful, but not required Prior experience with reservation software such as Active, ActiveNet, or RecTrac is helpful, but not required Why Join the City of Orlando Gain professional experience in municipal operations and event coordination Work with a collaborative and supportive Parks & Recreation team Build transferable skills in customer service, administration, and event logistics Temporary/seasonal role ideal for gaining experience while exploring public service careers Minimum Qualifications High school diploma or equivalent required Two (2) years of administrative or customer service experience or an equivalent combination of education, training, and experience required Ability to learn and use reservation and payment software preferred Strong customer service skills preferred Bilingual (English/Spanish) skills preferred, but not required This is a part-time position with no guarantee of a certain number of hours and no benefits. This position involves working on a temp/seasonal contract which can be renewed annually based on performance and business need.
The City of Orlando's Parks & Recreation Department is seeking a detail-oriented and customer-focused Event Assistant to support park pavilion and rental reservations across the city. This temporary/seasonal role is an excellent entry point for individuals interested in public service, event coordination, hospitality, or municipal administration. This position is primarily office-based and focuses on customer communication, reservations, and payment processing. What You'll Do Serve as a primary point of contact for park rental inquiries via phone and email Assist customers with selecting appropriate parks and rental spaces based on event needs Guide customers through the reservation process, including fees, policies, and requirements Process rental applications, agreements, and payments accurately and efficiently Maintain organized records within the City's reservation and payment systems Develop working knowledge of City of Orlando parks, amenities, and rental policies Provide general administrative support related to rentals and special events What We're Looking For Strong written and verbal communication skills Professional, customer-service-oriented approach Ability to manage multiple requests while maintaining attention to detail Comfortable working in an administrative, office-based environment Interest in event planning, hospitality, or local government Prior experience in customer service or administrative support is helpful, but not required Prior experience with reservation software such as Active, ActiveNet, or RecTrac is helpful, but not required Why Join the City of Orlando Gain professional experience in municipal operations and event coordination Work with a collaborative and supportive Parks & Recreation team Build transferable skills in customer service, administration, and event logistics Temporary/seasonal role ideal for gaining experience while exploring public service careers Minimum Qualifications High school diploma or equivalent required Two (2) years of administrative or customer service experience or an equivalent combination of education, training, and experience required Ability to learn and use reservation and payment software preferred Strong customer service skills preferred Bilingual (English/Spanish) skills preferred, but not required This is a part-time position with no guarantee of a certain number of hours and no benefits. This position involves working on a temp/seasonal contract which can be renewed annually based on performance and business need.