Managed Services - Senior Consultant - SAP Sales and Distribution
Ernst & Young Advisory Services Sdn Bhd, Saint Louis, Missouri, United States, 63146
Managed Services - Senior Consultant - SAP Sales and Distribution
Location: St. Louis
The Opportunity We are looking for an
SAP OTC Functional Consultant
to join the EY US Team. As part of our EY US team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our US clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements.
Qualifications
Bachelor’s degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experience.
10-14 Years of experience required in
SAP S/4HANA Sales and Distribution
preferably with a global client.
Responsible for providing support for SAP SD module incidents, ensuring minimal disruption to operations.
Support incident solving by analyzing incidents raised by users and provide solutions.
Working closely with customers and teams to ensure issues and requests are followed up and addressed timely.
Handle change requests with a clear understanding of new business requirements.
Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
Cross-functional communication skills; experience in offshore/onshore model.
Defect resolution and defect analysis related to Sales & Distribution.
Ability to work with minimal guidance or supervision in a time-critical environment.
Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross-functional team environment.
Flexibility in managing work hours due to the volatile nature of Application Management work, including being on call for critical business requirements.
Ideally, you’ll also have:
Experience with both S/4HANA and ECC.
Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Pricing conditions and Discounts, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities, Sales reporting and analysis.
Experience in SD integration points with other SAP modules like FI, SD, PP, and PM.
SAP Certification in S/4HANA Sales.
User Training Experience.
What will you do:
Provide day-to-day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist.
Lead and coordinate the resolution of complex technical issues and system outages including root cause analysis and corrective action.
Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP SD solutions and designs.
Develop and maintain documentation including configuration, user guides and test scripts.
Mentor and train junior SAP SD Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques.
Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation, applied AI tools and innovation.
Participate in on-call rotation and provide off-hour support as needed to ensure the availability and reliability of critical SAP systems.
Available to work on shift hours depending on the requirement of the client.
What we look for:
A team of people with client orientation, experience and enthusiasm to learn new things in this fast-moving environment.
An opportunity to be part of a market-leading, multi-disciplinary team of hundreds of professionals.
Opportunities to work with EY SAP application maintenance, practices globally with leading businesses across a range of industries.
Benefits
Competitive base salary in the US (e.g., $86,500‑$142,700).
Medical, dental, vision and life insurance.
401(k) plan with company match.
Paid time off, holidays and flexible vacation policy.
Opportunities for professional development and career growth.
Hybrid working model with 40‑60% onsite.
Equal Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
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The Opportunity We are looking for an
SAP OTC Functional Consultant
to join the EY US Team. As part of our EY US team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our US clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements.
Qualifications
Bachelor’s degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experience.
10-14 Years of experience required in
SAP S/4HANA Sales and Distribution
preferably with a global client.
Responsible for providing support for SAP SD module incidents, ensuring minimal disruption to operations.
Support incident solving by analyzing incidents raised by users and provide solutions.
Working closely with customers and teams to ensure issues and requests are followed up and addressed timely.
Handle change requests with a clear understanding of new business requirements.
Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
Cross-functional communication skills; experience in offshore/onshore model.
Defect resolution and defect analysis related to Sales & Distribution.
Ability to work with minimal guidance or supervision in a time-critical environment.
Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross-functional team environment.
Flexibility in managing work hours due to the volatile nature of Application Management work, including being on call for critical business requirements.
Ideally, you’ll also have:
Experience with both S/4HANA and ECC.
Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Pricing conditions and Discounts, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities, Sales reporting and analysis.
Experience in SD integration points with other SAP modules like FI, SD, PP, and PM.
SAP Certification in S/4HANA Sales.
User Training Experience.
What will you do:
Provide day-to-day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist.
Lead and coordinate the resolution of complex technical issues and system outages including root cause analysis and corrective action.
Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP SD solutions and designs.
Develop and maintain documentation including configuration, user guides and test scripts.
Mentor and train junior SAP SD Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques.
Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation, applied AI tools and innovation.
Participate in on-call rotation and provide off-hour support as needed to ensure the availability and reliability of critical SAP systems.
Available to work on shift hours depending on the requirement of the client.
What we look for:
A team of people with client orientation, experience and enthusiasm to learn new things in this fast-moving environment.
An opportunity to be part of a market-leading, multi-disciplinary team of hundreds of professionals.
Opportunities to work with EY SAP application maintenance, practices globally with leading businesses across a range of industries.
Benefits
Competitive base salary in the US (e.g., $86,500‑$142,700).
Medical, dental, vision and life insurance.
401(k) plan with company match.
Paid time off, holidays and flexible vacation policy.
Opportunities for professional development and career growth.
Hybrid working model with 40‑60% onsite.
Equal Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
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