Analyst - Account Manager - Work From Home
CVS Health, Nashville, Tennessee, United States, 37247
Overview
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary Examines sales, account management, and business retention metrics for products and services in support of profitable growth and other business objectives. Controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.
What you will do
Develops basic account plans and strategies to maximize client satisfaction, retention, and revenue growth.
Analyzes client data, performance metrics, and market trends to identify areas of opportunity and improvement.
Builds and maintains strong relationships with assigned clients, acting as their primary point of contact.
Conducts regular meetings and communication with clients to understand their goals, provide updates, and address concerns.
Coordinates contract renewal activities, including contract reviews, negotiations, and documentation.
Communicates with internal teams to ensure client satisfaction and facilitate prompt resolution of any issues or challenges.
Identifies opportunities for account expansion or new business development within the assigned client base.
Assists team members with tasks, timelines, and deliverables, including collaborating on projects, sharing information, and ensuring effective communication within the team.
Actively contributes to team meetings, brainstorming sessions, and collaborative projects, including sharing ideas, providing feedback, and contributing to the overall goals and objectives of the team.
Required Qualifications
1+ years of professional experience in healthcare or related field
Preferred Qualifications
Experience with IT interfaces and data: VPN, sFTP, HL7, various file formats and data semantics
Experience with the 340B services Wellpartner offers
Bachelor's degree preferred.
Education High School Diploma or Equivalent
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The Typical Pay Range For This Role Is $43,888.00 - $85,068.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Benefits
Great benefits include affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 02/07/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr
Position Summary Examines sales, account management, and business retention metrics for products and services in support of profitable growth and other business objectives. Controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.
What you will do
Develops basic account plans and strategies to maximize client satisfaction, retention, and revenue growth.
Analyzes client data, performance metrics, and market trends to identify areas of opportunity and improvement.
Builds and maintains strong relationships with assigned clients, acting as their primary point of contact.
Conducts regular meetings and communication with clients to understand their goals, provide updates, and address concerns.
Coordinates contract renewal activities, including contract reviews, negotiations, and documentation.
Communicates with internal teams to ensure client satisfaction and facilitate prompt resolution of any issues or challenges.
Identifies opportunities for account expansion or new business development within the assigned client base.
Assists team members with tasks, timelines, and deliverables, including collaborating on projects, sharing information, and ensuring effective communication within the team.
Actively contributes to team meetings, brainstorming sessions, and collaborative projects, including sharing ideas, providing feedback, and contributing to the overall goals and objectives of the team.
Required Qualifications
1+ years of professional experience in healthcare or related field
Preferred Qualifications
Experience with IT interfaces and data: VPN, sFTP, HL7, various file formats and data semantics
Experience with the 340B services Wellpartner offers
Bachelor's degree preferred.
Education High School Diploma or Equivalent
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The Typical Pay Range For This Role Is $43,888.00 - $85,068.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Benefits
Great benefits include affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 02/07/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr