Service Campaign Specialist (m/f/d)
alpitronic Americas LLC, Charlotte, North Carolina, United States, 28245
As a Service Campaign Specialist, you will be responsible for planning and executing customer-focused service campaigns. Your goal is to ensure smooth coordination across departments and deliver high-quality results that enhance customer satisfaction and operational performance
YOUR RESPONSIBILITIES
Coordinate and manage service campaigns in close collaboration with internal teams and customers Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met Analyze campaign performance and identify opportunities for process improvement Ensure alignment with company standards and service objectives Communicate effectively with stakeholders to maintain transparency and alignment YOUR QUALIFICATIONS & SKILLS
Experience in project management, customer service or campaign coordination, ideally in automotive or manufacturing Technical background is a plus Proficiency in MS Office and project management tools Strong organizational and communication skills Proactive, detail-oriented, and customer-focused mindset Excellent communication skills in English OUR COMMITMENT
Innovative work environment in a young, dynamic team High-tech projects in the future-proof sector of e-mobility Opportunities for advancement in a growing company A wide range of further training opportunities Attractive bonus system and performance-related pay Additional company benefits
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Coordinate and manage service campaigns in close collaboration with internal teams and customers Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met Analyze campaign performance and identify opportunities for process improvement Ensure alignment with company standards and service objectives Communicate effectively with stakeholders to maintain transparency and alignment YOUR QUALIFICATIONS & SKILLS
Experience in project management, customer service or campaign coordination, ideally in automotive or manufacturing Technical background is a plus Proficiency in MS Office and project management tools Strong organizational and communication skills Proactive, detail-oriented, and customer-focused mindset Excellent communication skills in English OUR COMMITMENT
Innovative work environment in a young, dynamic team High-tech projects in the future-proof sector of e-mobility Opportunities for advancement in a growing company A wide range of further training opportunities Attractive bonus system and performance-related pay Additional company benefits
#J-18808-Ljbffr