BDC Representative (Sales Appointment Scheduler)
Norm Reeves, Irvine, California, United States, 92713
BDC Representative (Sales Appointment Scheduler)
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand! We're looking for a BDC Sales Representative at Genesis of Irvine who enjoys conversations, staying organized, and turning interest into appointments. Core Responsibilities Engage and convert inbound sales leads through phone, text, email, and digital inquiries, with the goal of setting high-quality showroom appointments Take ownership of the sales conversation by qualifying prospects, overcoming objections, and confidently guiding customers to the next step Schedule, confirm, and follow up on appointments while maintaining accurate CRM notes and pipeline activity Collaborate closely with the sales team to drive appointment show rates, maximize sales opportunities, and support overall dealership performance Perform other duties as assigned. Basic Requirements Strong phone skills and solid computer proficiency, including comfort using a CRM and multiple communication platforms Previous BDC, inside sales, or automotive experience preferred Benefits & Employee Perks Medical, Dental, Vision, and Complimentary Life Insurance 401k Matching and FSA Tuition Reimbursement Paid Time Off (accrues) Supplemental Insurance (Hospital, Accident, Critical Illness) Discounts on Vehicles, Services, and Parts Tips for a Successful Application & Interview Process Bring Your Best Resume Upload your most recent version so we can see all you've accomplished Transitioning from Another Industry? A cover letter helps! Use it to highlight transferable skills that make you a great fit Dress to Impress First impressions count. Dress professionally and bring your authentic self Rescheduling or Canceling Interviews Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand! We're looking for a BDC Sales Representative at Genesis of Irvine who enjoys conversations, staying organized, and turning interest into appointments. Core Responsibilities Engage and convert inbound sales leads through phone, text, email, and digital inquiries, with the goal of setting high-quality showroom appointments Take ownership of the sales conversation by qualifying prospects, overcoming objections, and confidently guiding customers to the next step Schedule, confirm, and follow up on appointments while maintaining accurate CRM notes and pipeline activity Collaborate closely with the sales team to drive appointment show rates, maximize sales opportunities, and support overall dealership performance Perform other duties as assigned. Basic Requirements Strong phone skills and solid computer proficiency, including comfort using a CRM and multiple communication platforms Previous BDC, inside sales, or automotive experience preferred Benefits & Employee Perks Medical, Dental, Vision, and Complimentary Life Insurance 401k Matching and FSA Tuition Reimbursement Paid Time Off (accrues) Supplemental Insurance (Hospital, Accident, Critical Illness) Discounts on Vehicles, Services, and Parts Tips for a Successful Application & Interview Process Bring Your Best Resume Upload your most recent version so we can see all you've accomplished Transitioning from Another Industry? A cover letter helps! Use it to highlight transferable skills that make you a great fit Dress to Impress First impressions count. Dress professionally and bring your authentic self Rescheduling or Canceling Interviews Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key