Personal Account Manager - Niagara Falls
Youngs Insurance Brokers Inc., Niagara Falls, New York, United States
Posted Jan 14, 2026. Deadline February 16, 2026. Expected start February 23, 2026.
Youngs Insurance Brokers is hiring a Personal Account Manager located in the Niagara Falls office. This full‑time position oversees customer service and policy retention for existing client accounts within an established portfolio. If you are a client‑driven individual with an RIBO licence, our growing team wants you!
Why Join Youngs Insurance Brokers?
A positive, team‑focused workplace
Casual dress environment
RRSP matching program
Education assistance program
Comprehensive benefits plan
Over 100 years of trusted service in the insurance industry
Complimentary day off on your birthday
On‑site parking
Responsibilities
Maintain strong relationships with clients.
Complete new quotes and offer the best product and pricing options.
Review renewal policies to ensure the best coverage and savings opportunities.
Explore, upsell, or cross‑sell opportunities within the book of business.
Demonstrate thorough understanding of insurance products and educate clients on policy coverages and insurance needs.
Perform front‑line underwriting to ensure risks follow company guidelines.
Prepare policy documentation to bind and confirm coverage.
Complete policy changes.
Monitor team‑work queues to ensure all files are processed within service level standards.
Be available for client walk‑ins, calls, and emails.
Resolve client concerns.
Work as part of the team to achieve shared goals.
Qualifications & Requirements
RIBO license is required – Registered Insurance Broker Ontario.
Industry knowledge.
Familiarity with underwriting guidelines and binding authority.
Experience with insurance company portals and quoting systems.
Efficient computer skills with ability to navigate multiple screens and system platforms.
Proficient in Outlook, Excel, and Word.
Ability to prioritize multiple tasks and thrive in a busy environment.
Excellent verbal and written skills with strong attention to detail and accuracy.
What We Look For
A willingness to learn and develop in the role.
Self‑motivation with exceptional organizational and time‑management skills.
Proven ability to work well under pressure in a fast‑paced, high‑volume setting.
Computer savviness, Microsoft Office proficiency, excellence in keyboarding.
Effective oral and written communication skills.
Youngs Insurance Brokers is an Equal Opportunity Employer committed to breaking down barriers in the workplace. If you need special assistance or accommodation to apply for a job posting, please contact the Human Resources Manager, Kate Doucette, at kdoucette@youngsinsurance.ca.
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Youngs Insurance Brokers is hiring a Personal Account Manager located in the Niagara Falls office. This full‑time position oversees customer service and policy retention for existing client accounts within an established portfolio. If you are a client‑driven individual with an RIBO licence, our growing team wants you!
Why Join Youngs Insurance Brokers?
A positive, team‑focused workplace
Casual dress environment
RRSP matching program
Education assistance program
Comprehensive benefits plan
Over 100 years of trusted service in the insurance industry
Complimentary day off on your birthday
On‑site parking
Responsibilities
Maintain strong relationships with clients.
Complete new quotes and offer the best product and pricing options.
Review renewal policies to ensure the best coverage and savings opportunities.
Explore, upsell, or cross‑sell opportunities within the book of business.
Demonstrate thorough understanding of insurance products and educate clients on policy coverages and insurance needs.
Perform front‑line underwriting to ensure risks follow company guidelines.
Prepare policy documentation to bind and confirm coverage.
Complete policy changes.
Monitor team‑work queues to ensure all files are processed within service level standards.
Be available for client walk‑ins, calls, and emails.
Resolve client concerns.
Work as part of the team to achieve shared goals.
Qualifications & Requirements
RIBO license is required – Registered Insurance Broker Ontario.
Industry knowledge.
Familiarity with underwriting guidelines and binding authority.
Experience with insurance company portals and quoting systems.
Efficient computer skills with ability to navigate multiple screens and system platforms.
Proficient in Outlook, Excel, and Word.
Ability to prioritize multiple tasks and thrive in a busy environment.
Excellent verbal and written skills with strong attention to detail and accuracy.
What We Look For
A willingness to learn and develop in the role.
Self‑motivation with exceptional organizational and time‑management skills.
Proven ability to work well under pressure in a fast‑paced, high‑volume setting.
Computer savviness, Microsoft Office proficiency, excellence in keyboarding.
Effective oral and written communication skills.
Youngs Insurance Brokers is an Equal Opportunity Employer committed to breaking down barriers in the workplace. If you need special assistance or accommodation to apply for a job posting, please contact the Human Resources Manager, Kate Doucette, at kdoucette@youngsinsurance.ca.
#J-18808-Ljbffr