Job Description
Shift: M-F Day shift Duration: 03 Months Pay range: $22.00- $23.00/hr. Onsite Job
DESCRIPTION: In this important role, you'll enhance customer satisfaction by ensuring timely and accurate processing of service-related activities while supporting our mission to make the world healthier, cleaner, and safer. You'll serve as a key liaison between customers, field service engineers, and internal departments, managing a variety of administrative and operational tasks that directly impact customer experience and business success.
You'll process service orders, manage contracts, coordinate with field teams, and maintain critical customer data. Your role will be essential in supporting service delivery, ensuring accurate documentation, and facilitating smooth operations across our organization. You'll have the opportunity to contribute to process improvements while maintaining high standards of customer service and operational excellence
Required Skills: + years of experience • Minimum 2 years of experience in customer service or order administration, preferably in a service environment
Preferred Skills: • Detail-oriented with excellent problem-solving and analytical capabilities • Ability to work independently and collaboratively • Demonstrated ability to work effectively in a deadline-oriented environment • Strong interpersonal skills and professional demeanor • Demonstrated ability to handle confidential information with discretion • Strong verbal and written communication skills with demonstrated customer service excellence • Advanced proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint
Degree/Certifications: High School diploma
Employee Benefits: At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks About LanceSoft LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
Meet Your Recruiter
Hunen Khan
Shift: M-F Day shift Duration: 03 Months Pay range: $22.00- $23.00/hr. Onsite Job
DESCRIPTION: In this important role, you'll enhance customer satisfaction by ensuring timely and accurate processing of service-related activities while supporting our mission to make the world healthier, cleaner, and safer. You'll serve as a key liaison between customers, field service engineers, and internal departments, managing a variety of administrative and operational tasks that directly impact customer experience and business success.
You'll process service orders, manage contracts, coordinate with field teams, and maintain critical customer data. Your role will be essential in supporting service delivery, ensuring accurate documentation, and facilitating smooth operations across our organization. You'll have the opportunity to contribute to process improvements while maintaining high standards of customer service and operational excellence
Required Skills: + years of experience • Minimum 2 years of experience in customer service or order administration, preferably in a service environment
Preferred Skills: • Detail-oriented with excellent problem-solving and analytical capabilities • Ability to work independently and collaboratively • Demonstrated ability to work effectively in a deadline-oriented environment • Strong interpersonal skills and professional demeanor • Demonstrated ability to handle confidential information with discretion • Strong verbal and written communication skills with demonstrated customer service excellence • Advanced proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint
Degree/Certifications: High School diploma
Employee Benefits: At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks About LanceSoft LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
Meet Your Recruiter
Hunen Khan