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Senior Business Analyst - CRM

EMC Insurance, Des Moines, Iowa, United States, 50319

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divh2Join Our Team At EMC/h2pAt EMC, were all about working together to make an impact. As part of our team, youll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive expertsalways supporting each other to do our best work. Join us, and lets improve lives together./ppIdeal candidate will be located in or near the Des Moines metro area with ability to travel to the corporate office 2 to 3 days per week/ph3Essential Functions:/h3ulliPlans and scopes inter-related initiatives with senior level stakeholders and guides informed decisions about which initiatives to prioritize./liliLeads meetings with business and technology partners on highly complex, enterprise wide projects to elicit, analyze, translate, and document complex business requirements into technical requirements to develop a vision of the final product./liliPartners with Business Process Management team to create detailed, granular, and development ready requirements/stories for large, highly complex initiatives using the knowledge of business needs and system functionality./liliFacilitates a team to create process flows outlining processing and handoffs looking for redundancies and opportunities to minimize handoffs. Delivers workflows and recommendations to stakeholders./liliDrives inter-team communication and individual changes needed to ensure initiatives meet their intended outcomes, both throughout the initiative and after implementation. Analyzes the big picture impact of proposed solutions and offers a business perspective during design process./liliCollaborates with SMEs and stakeholders to identify gaps and propose creative solutions to solve complex business problems with the team. Performs operational reviews as the initiative progresses and looks for opportunities for improved processes to promote efficiency./liliAssists other Business Analysts in the decision-making process and makes recommendations on direction. Provides technical subject matter expertise to other Business Analysts./liliCreates testable requirements and/or stories. Performs end-user testing and training tasks. Works closely with the business stakeholders and delivery team to ensure all identified scenarios are properly tested and defects are resolved./li/ulh3Education Experience:/h3ulliBachelors degree or equivalent relevant experience/liliEight years of experience in business analysis, process management, or agile development or related experience/liliPrior experience with software development lifecycles (SDLC), including Agile and Waterfall/liliProfessional certifications preferred/liliExperience in financial services industry preferred/li/ulh3Knowledge, Skills, Abilities:/h3ulliAbility to adapt to new technologies and changing business requirements and priorities/liliAdvanced meeting facilitation skills using best practices/liliAdvanced skills in Microsoft Word, Excel, PowerPoint, and Outlook/liliStrong knowledge of process mapping tools such as Lucid Charts, Visio/liliStrong knowledge of technical concepts such as client-server, Web applications, and/or Cloud Architecture preferred/liliExcellent knowledge of business analysis and the applicable tools/deliverables/liliAbility to deal with conflict, propose solutions, motivate and drive teams to be high performing/liliExcellent verbal and written communication skills/liliAdvanced analytical, problem solving, and organization skills/li/ulpThe hiring salary range for this position will vary based on geographic location, falling within either of the following: $92,670 - $128,045 or $102,443 - $140,845. A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs./ppOur employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws. All of our locations are tobacco free including in company vehicles./p/div