Customer Service Representative
Edfinancial Careers, Montgomery, Alabama, United States, 36136
Description
Come grow with us. Supportive employee-focused work environment with the option to work remotely after on-site training and at least 6 months of consistent job performance! Join the Edfinancial Team — Where Purpose Meets Growth! Position: Customer Service Representative (On-Site – Montgomery, AL) Overview
Position: Customer Service Representative (On-Site – Montgomery, AL). Class Start Date: March 16, 2026. Starting Pay: $18.00/hour + $4.93/hour fringe benefit. That’s over $22/hour in total value, plus growth opportunities, training, and a supportive team environment. Learn More: Edfinancial Careers. Discover our story, explore our company culture, and hear from real team members about why they love working at Edfinancial. What You’ll Do
Handle inbound and outbound calls with professionalism and empathy. Provide accurate, clear information about our products and services. Resolve questions and issues quickly while maintaining compliance with federal and company guidelines. Use sound judgment and strong communication skills to support each customer interaction. Collaborate with your team to create a positive, high-quality work environment. Why You’ll Love Working Here
Growth & Development: Paid training, certifications, and opportunities for advancement. Balance & Support: Friendly teams, encouraging leaders, and flexibility to work from home after six months of strong performance. Purpose: Every call you take helps our customers manage one of life’s biggest investments — their education. “The people here genuinely care — it feels like family.” — Edfinancial Team Member What We’re Looking For
Strong communication and listening skills A professional, positive attitude Ability to stay organized and meet daily goals Basic computer proficiency Open availability during business hours Work Details
On-Site Position: Montgomery, AL (Remote eligibility after 6 months of meeting performance metrics) Hours of Operation (Starting April 1, 2025): Mon: 7 AM – 10 PM CST Tue–Fri: 7 AM – 7 PM CST Sat: 9 AM – 11 PM CST Schedules are assigned based on business needs; flexibility is key! Overtime: Occasionally required during peak times Additional Responsibilities
Maintain confidentiality and data security at all times Stay current with system updates, loan phases, and compliance standards Complete annual training and certifications Support other departments during peak seasons Ready to Start Your Journey? Be part of a team that values integrity, growth, and community. Apply today and start your next chapter with Edfinancial Services!
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Come grow with us. Supportive employee-focused work environment with the option to work remotely after on-site training and at least 6 months of consistent job performance! Join the Edfinancial Team — Where Purpose Meets Growth! Position: Customer Service Representative (On-Site – Montgomery, AL) Overview
Position: Customer Service Representative (On-Site – Montgomery, AL). Class Start Date: March 16, 2026. Starting Pay: $18.00/hour + $4.93/hour fringe benefit. That’s over $22/hour in total value, plus growth opportunities, training, and a supportive team environment. Learn More: Edfinancial Careers. Discover our story, explore our company culture, and hear from real team members about why they love working at Edfinancial. What You’ll Do
Handle inbound and outbound calls with professionalism and empathy. Provide accurate, clear information about our products and services. Resolve questions and issues quickly while maintaining compliance with federal and company guidelines. Use sound judgment and strong communication skills to support each customer interaction. Collaborate with your team to create a positive, high-quality work environment. Why You’ll Love Working Here
Growth & Development: Paid training, certifications, and opportunities for advancement. Balance & Support: Friendly teams, encouraging leaders, and flexibility to work from home after six months of strong performance. Purpose: Every call you take helps our customers manage one of life’s biggest investments — their education. “The people here genuinely care — it feels like family.” — Edfinancial Team Member What We’re Looking For
Strong communication and listening skills A professional, positive attitude Ability to stay organized and meet daily goals Basic computer proficiency Open availability during business hours Work Details
On-Site Position: Montgomery, AL (Remote eligibility after 6 months of meeting performance metrics) Hours of Operation (Starting April 1, 2025): Mon: 7 AM – 10 PM CST Tue–Fri: 7 AM – 7 PM CST Sat: 9 AM – 11 PM CST Schedules are assigned based on business needs; flexibility is key! Overtime: Occasionally required during peak times Additional Responsibilities
Maintain confidentiality and data security at all times Stay current with system updates, loan phases, and compliance standards Complete annual training and certifications Support other departments during peak seasons Ready to Start Your Journey? Be part of a team that values integrity, growth, and community. Apply today and start your next chapter with Edfinancial Services!
#J-18808-Ljbffr