Overview
A top-tier financial services company in Charlotte is hiring Call Center Representatives to support daily operations in its corporate call center. Candidates must be detail-oriented, professional, and comfortable assisting customers in a regulated environment.
Responsibilities
Handle inbound customer calls with professionalism and efficiency
Provide support on account inquiries and basic financial transactions
Comply with verification procedures and financial regulations
Record all interactions accurately in company systems
Work with internal teams to resolve escalated matters
Qualifications
Previous customer service or call center experience (financial background preferred)
Strong verbal communication and multitasking skills
Ability to excel in a structured, metrics-driven environment
Pay Rate:
$21/hr (W2)
Employment Type:
Full-Time Contract
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Responsibilities
Handle inbound customer calls with professionalism and efficiency
Provide support on account inquiries and basic financial transactions
Comply with verification procedures and financial regulations
Record all interactions accurately in company systems
Work with internal teams to resolve escalated matters
Qualifications
Previous customer service or call center experience (financial background preferred)
Strong verbal communication and multitasking skills
Ability to excel in a structured, metrics-driven environment
Pay Rate:
$21/hr (W2)
Employment Type:
Full-Time Contract
#J-18808-Ljbffr