Sales Operations Coordinator (Bilingual Spanish)
ITR Group, Minneapolis, Minnesota, United States, 55400
Opportunity available for a highly organized Sales Operations Coordinator (Bilingual Spanish) to manage customer orders and provide operational support to internal teams, including National and Regional Sales Managers. Approximately
30% of this role involves Spanish-language communication
supporting customers across the U.S., Canada, and Latin America. Strong written and verbal Spanish skills are required for professional customer communication and documentation. The ideal candidate brings experience in order management or sales administration, demonstrates strong attention to detail, and thrives in a fast-paced, team-oriented environment. Key Responsibilities
Process and manage customer orders from quote to fulfillment, ensuring accuracy and timely completion. Respond to customer inquiries via phone, email, and online channels while maintaining a high level of professionalism. Provide
administrative and coordination support to the Sales team , including order-related tasks and lead routing. Generate and manage quotes, process orders, and distribute incoming website leads as needed. Track order status and coordinate with
production, customer care, logistics, and accounting
teams to ensure on-time delivery. Resolve order or service issues and escalate complex matters when appropriate. Assist with
reporting, audits, and account documentation
to maintain data accuracy. Support continuous improvement of order management and customer service processes. Assist with
trade show and meeting logistics , including material preparation and coordination. Build product knowledge and maintain strong internal relationships across departments. Qualifications
Associate degree or equivalent professional experience. Fluent in Spanish and English (written and verbal). Experience in
order coordination, customer service, or sales administration
preferred. Familiarity with product configurations, bills of materials, routers, or technical drawings a plus. Strong communication, organizational, and problem-solving skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficiency in
Microsoft Office (Outlook, Word, Excel, PowerPoint) . Experience with collaboration and video tools such as
Zoom and Microsoft Teams .
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30% of this role involves Spanish-language communication
supporting customers across the U.S., Canada, and Latin America. Strong written and verbal Spanish skills are required for professional customer communication and documentation. The ideal candidate brings experience in order management or sales administration, demonstrates strong attention to detail, and thrives in a fast-paced, team-oriented environment. Key Responsibilities
Process and manage customer orders from quote to fulfillment, ensuring accuracy and timely completion. Respond to customer inquiries via phone, email, and online channels while maintaining a high level of professionalism. Provide
administrative and coordination support to the Sales team , including order-related tasks and lead routing. Generate and manage quotes, process orders, and distribute incoming website leads as needed. Track order status and coordinate with
production, customer care, logistics, and accounting
teams to ensure on-time delivery. Resolve order or service issues and escalate complex matters when appropriate. Assist with
reporting, audits, and account documentation
to maintain data accuracy. Support continuous improvement of order management and customer service processes. Assist with
trade show and meeting logistics , including material preparation and coordination. Build product knowledge and maintain strong internal relationships across departments. Qualifications
Associate degree or equivalent professional experience. Fluent in Spanish and English (written and verbal). Experience in
order coordination, customer service, or sales administration
preferred. Familiarity with product configurations, bills of materials, routers, or technical drawings a plus. Strong communication, organizational, and problem-solving skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficiency in
Microsoft Office (Outlook, Word, Excel, PowerPoint) . Experience with collaboration and video tools such as
Zoom and Microsoft Teams .
#J-18808-Ljbffr