Overview
At FutureCare our Patient Account Coordinators are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered. This position is an Accounts Receivable/Patient Accounts position with a variety of duties and responsibilities related to the day‑to‑day review, input, processing, and coordination of billing and receivable information between the facility and the Corporate Office.
We are the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized by U.S. News & World Report as “Best Nursing Homes”. FutureCare stands out as a leader in managing health care across a continuum of care. We recognize hard work and dedication and reward our team members for compassion and care. We offer a competitive salary and excellent benefits, including flexible/advance pay, paid time off, tuition reimbursement, career growth ladder, employee referral bonus program, employee assistance, and matching 401(k) plan.
Competitive Pay $55k‑70k/yr!
Salary Disclosure Statement The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives, if applicable, are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job‑related qualifications, location, certifications/training, etc.
Responsibilities
Perform verification of medical insurances
Input, review, and frequent maintenance of admissions data
Conduct daily census reporting
Complete monthly AR reviews and communicate outstanding balances with residents/RP/POA as required
Prepare and issue collection letters, including follow‑up calls as needed
Maintain resident funds accounts in accordance with State Comar regulations
Maintain resident information confidential by staying HIPAA compliant
Ensure timely and accurate completion and submission of all State Medicaid applications
Qualifications
High school diploma preferred with evidence of college courses or in accounting
Experience with Microsoft Office Suite (Word, Excel, Outlook)
Previous experience supporting financial teams in a long‑term healthcare facility is a plus
Initiative and proactive; willing to take on new and challenging assignments
Ability to multi‑task and support multiple critical functions in a changing and growing environment
Strong observation skills and keen attention to detail, able to audit work to identify issues and implement processes to prevent errors
Excellent critical thinking skills with the ability to solve problems using logic and reasoning
Ability to communicate and collaborate with other accounting team members, departments, and management
Equal Opportunity Employer FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.
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We are the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized by U.S. News & World Report as “Best Nursing Homes”. FutureCare stands out as a leader in managing health care across a continuum of care. We recognize hard work and dedication and reward our team members for compassion and care. We offer a competitive salary and excellent benefits, including flexible/advance pay, paid time off, tuition reimbursement, career growth ladder, employee referral bonus program, employee assistance, and matching 401(k) plan.
Competitive Pay $55k‑70k/yr!
Salary Disclosure Statement The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives, if applicable, are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job‑related qualifications, location, certifications/training, etc.
Responsibilities
Perform verification of medical insurances
Input, review, and frequent maintenance of admissions data
Conduct daily census reporting
Complete monthly AR reviews and communicate outstanding balances with residents/RP/POA as required
Prepare and issue collection letters, including follow‑up calls as needed
Maintain resident funds accounts in accordance with State Comar regulations
Maintain resident information confidential by staying HIPAA compliant
Ensure timely and accurate completion and submission of all State Medicaid applications
Qualifications
High school diploma preferred with evidence of college courses or in accounting
Experience with Microsoft Office Suite (Word, Excel, Outlook)
Previous experience supporting financial teams in a long‑term healthcare facility is a plus
Initiative and proactive; willing to take on new and challenging assignments
Ability to multi‑task and support multiple critical functions in a changing and growing environment
Strong observation skills and keen attention to detail, able to audit work to identify issues and implement processes to prevent errors
Excellent critical thinking skills with the ability to solve problems using logic and reasoning
Ability to communicate and collaborate with other accounting team members, departments, and management
Equal Opportunity Employer FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.
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