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Property Administrator

Related Management Company, Los Angeles, California, United States, 90079

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Be the Heart of a Thriving Community Are you experienced in property operations and enjoy keeping systems, records, and financial processes organized? We are seeking a Property Administrator to support the General Manager and Site Administrative Teams at The Emerson / Argyle House.

This role plays a key part in the day-to-day administrative functioning of the property, ensuring accuracy across resident records, financial tracking, and office operations.

Responsibilities What You’ll Be Doing: Administrative & Resident Account Management

Maintain resident records across the full lifecycle, ensuring accurate documentation from lease execution through close-out

Serve as the primary point of contact for administrative resident inquiries, routing service issues appropriately and tracking resolution

Coordinate move-in and move-out logistics with a focus on documentation accuracy, system setup, and checklist compliance

Maintain front office operations, including supply procurement, file organization, and general administrative support for onsite teams

Accounting, Billing & Controls

Manage resident account ledgers, ensuring timely and accurate posting of charges, payments, adjustments, and credits

Monitor receivables, follow up on past-due balances and prepare required notices in accordance with company policy

Support collections activity, legal coordination, and documentation related to delinquencies, write-offs, and evictions

Assist with monthly reporting, budget tracking, invoice review, and expense documentation

Operational & Team Support

Provide administrative onboarding support for new leasing staff, including system access, documentation, and training coordination

Support leasing operations as needed during high-volume periods, including administrative aspects of tours and applications

Track and coordinate community initiatives, promotions, and vendor or local partner relationships

Identify opportunities to streamline processes, improve data accuracy, and enhance operational efficiency

Compliance, Records & Reporting

Maintain compliance-related documentation in alignment with local, state, and federal housing requirements

Track lease enforcement actions and ensure all resident communications and notices are properly recorded

Perform routine audits of resident files and property systems to ensure data integrity

Assist with internal and external audits and support affordable housing or regulatory reporting where applicable

Qualifications

2+ years of experience in property management

Strong knowledge of landlord/tenant laws and property regulations

Excellent customer service and communication skills

High attention to detail, especially with billing and reporting

Proficient in property management software (Yardi, OneSite, or similar)

Strong time management and the ability to juggle competing priorities

A team mindset and a solutions-first attitude

High school diploma or equivalent required; additional education a plus

WHY YOU’LL LOVE IT HERE

Lots of paid time off (19+ days!) – we value your life outside of work.

Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program.

Financial wellness perks to set you up for success – such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.

Mental health resources – such as counseling are available to our team members.

Fertility benefits – such as surrogacy, adoption assistance and more!

Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!

Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

Overview A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher. At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development. We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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