Auxiliary Services Marketing & Administrative Coordinator
Inside Higher Ed, Macon, Georgia, us, 31297
Overview
Job Title:
Auxiliary Services Marketing & Administrative Coordinator
Location:
MGA - Macon
Regular/Temporary:
Regular
Full/Part Time:
Full-Time
Job ID:
294361
About Us Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses—noted on Macon, Cochran, Dublin, Eastman, and Warner Robins—and global outreach through its fully-online campus. Its enrollment is approximately 8,400 students. The University has six academic schools, including Georgia’s flagship aviation program, supporting its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.
Job Summary This position is responsible for marketing and communications for Auxiliary Services, including university housing, Hatcher Conference Center, recreation and wellness center, summer camps, vending services, knight card and parking and transportation. This position will also be the customer service point of contact for the department.
Responsibilities
Marketing and Communications Activities for Auxiliary Services (60%)
– Create and deploy comprehensive marketing and communication plans for each unit that may include website content updates, social media content creation and administration, business development activities, and the creation and distribution of internal and external messaging to reach target audiences through varied media channels. Areas of responsibility include University Housing, Recreation & Wellness Center, Hatcher Conference Center, Summer Camps, Vending Services, Knight Card and Parking & Transportation.
Act as the university liaison for contractual service providers to assist with marketing and communications support and ensure MGA brand standard compliance relating to marketing and communications for MGA Bookstores, Dining Services, External Camp Contractors.
Work with MarComm as the department liaison to ensure brand compliance and proper utilization of messaging channels.
Customer Service and Administrative Support for the Department (30%)
– Conduct unit satisfaction surveys and generate reports that can be utilized for operations and messaging adjustments when necessary.
Assist in the response to departmental inquiries where appropriate.
Assist with administrative tasks such as auxiliary reconciliations, deposits, and commission reports.
Performs a Variety of Related Duties (10%)
– Serve on university committees as assigned. Perform related duties as assigned.
Required Qualifications Educational Requirements
Bachelor's degree in marketing, communications, public relations, media or comparable work experience.
Other Required Qualifications
Willingness to work a flexible schedule in order to meet deadlines or attend events.
Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated.
Knowledge, Skills, & Abilities
Knowledge of marketing best practices
Knowledge of layout/design and editing principles
Knowledge of supervisory principles and practices
Skill in the operation of computers and job related software programs
Skill in decision making and problem solving
Skill in interpersonal relations and in dealing with the public
Skill in oral and written communication
USG Core Values The University System of Georgia is comprised of 26 higher education institutions and the System Office. Core values are Integrity, Excellence, Accountability, and Respect. Details are available in USG Board Policy 8.2.18.1.2 and can be found online at the USG policy manual.
Institutional Values Middle Georgia State University
is committed to four core values: CORE VALUES: Stewardship, Engagement, Adaptability, Learning.
Equal Employment Opportunity Middle Georgia State University is an equal employment, equal access, and equal educational opportunity employer. It is the policy to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.
For questions or more information regarding this policy, contact the Middle Georgia State University Office of Human Resources. Individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format should contact Human Resources.
Other Information This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:
Health insurance
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life Insurance
Sick Leave
Vacation Leave
Parental Leave
Retirement
Employee discounts
Tuition reimbursement
Background Check: Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of credentials and employment history reflected in application material, and, if applicable, a satisfactory credit check.
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Auxiliary Services Marketing & Administrative Coordinator
Location:
MGA - Macon
Regular/Temporary:
Regular
Full/Part Time:
Full-Time
Job ID:
294361
About Us Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses—noted on Macon, Cochran, Dublin, Eastman, and Warner Robins—and global outreach through its fully-online campus. Its enrollment is approximately 8,400 students. The University has six academic schools, including Georgia’s flagship aviation program, supporting its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.
Job Summary This position is responsible for marketing and communications for Auxiliary Services, including university housing, Hatcher Conference Center, recreation and wellness center, summer camps, vending services, knight card and parking and transportation. This position will also be the customer service point of contact for the department.
Responsibilities
Marketing and Communications Activities for Auxiliary Services (60%)
– Create and deploy comprehensive marketing and communication plans for each unit that may include website content updates, social media content creation and administration, business development activities, and the creation and distribution of internal and external messaging to reach target audiences through varied media channels. Areas of responsibility include University Housing, Recreation & Wellness Center, Hatcher Conference Center, Summer Camps, Vending Services, Knight Card and Parking & Transportation.
Act as the university liaison for contractual service providers to assist with marketing and communications support and ensure MGA brand standard compliance relating to marketing and communications for MGA Bookstores, Dining Services, External Camp Contractors.
Work with MarComm as the department liaison to ensure brand compliance and proper utilization of messaging channels.
Customer Service and Administrative Support for the Department (30%)
– Conduct unit satisfaction surveys and generate reports that can be utilized for operations and messaging adjustments when necessary.
Assist in the response to departmental inquiries where appropriate.
Assist with administrative tasks such as auxiliary reconciliations, deposits, and commission reports.
Performs a Variety of Related Duties (10%)
– Serve on university committees as assigned. Perform related duties as assigned.
Required Qualifications Educational Requirements
Bachelor's degree in marketing, communications, public relations, media or comparable work experience.
Other Required Qualifications
Willingness to work a flexible schedule in order to meet deadlines or attend events.
Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated.
Knowledge, Skills, & Abilities
Knowledge of marketing best practices
Knowledge of layout/design and editing principles
Knowledge of supervisory principles and practices
Skill in the operation of computers and job related software programs
Skill in decision making and problem solving
Skill in interpersonal relations and in dealing with the public
Skill in oral and written communication
USG Core Values The University System of Georgia is comprised of 26 higher education institutions and the System Office. Core values are Integrity, Excellence, Accountability, and Respect. Details are available in USG Board Policy 8.2.18.1.2 and can be found online at the USG policy manual.
Institutional Values Middle Georgia State University
is committed to four core values: CORE VALUES: Stewardship, Engagement, Adaptability, Learning.
Equal Employment Opportunity Middle Georgia State University is an equal employment, equal access, and equal educational opportunity employer. It is the policy to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.
For questions or more information regarding this policy, contact the Middle Georgia State University Office of Human Resources. Individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format should contact Human Resources.
Other Information This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:
Health insurance
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life Insurance
Sick Leave
Vacation Leave
Parental Leave
Retirement
Employee discounts
Tuition reimbursement
Background Check: Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of credentials and employment history reflected in application material, and, if applicable, a satisfactory credit check.
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