Salesforce Service Cloud Analyst - Discovery & Integrations

A technology solutions firm is seeking a Salesforce Service Cloud Business Analyst based in Alameda, CA. The role involves analyzing business needs, gathering requirements, and translating them into Salesforce solutions, focusing on improving customer service. Key tasks include leading workshops, designing processes, and supporting system configurations. Strong skills in Salesforce functionalities and experience with contact center operations are essential. This position is offered on a contract basis, onsite in California. #J-18808-Ljbffr