Honda Service Advisor
The CAR Group (Norm Reeves Dealerships), North Richland Hills, Texas, United States, 76180
Overview
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!
Location : North Richland Hills, TX (Onsite) |
Type : Full Time |
Salary Range : $60,000 - $125,000
Schedule : Monday-Saturday | Sundays off with another day off mid-week.
As our Service Advisor, you’re one of the most important team members at
Norm Reeves Honda in North Richland Hills . You’re responsible for creating a superior
Norm Reeves location
service experience for our guests and using your communication skills to build the bridge between guests and technicians.
What You’ll Do
Greet guests as they arrive in the Service drive
Advising customers on maintenance and repair options, including upselling additional services when appropriate
Preparing accurate service estimates and quotes for customers, ensuring clarity on costs and timelines
Collaborating with the service technicians to relay customer concerns and ensure accurate service execution
Maintaining detailed records of customer interactions, services performed, and parts used, as well as managing service history
Communicate empathetically with guests about their vehicle
Provide timely follow-up progress of each repair order and contact guests with repair changes
Analyze quality control reports and maintain a high Customer Service Index Score
Process monetary transactions
What You’ll Need
Full time availability. You’ll also need to be at least 18 years old.
A valid driver’s license and acceptable driving record
Creative, positive, team player attitude
Ability to analyze situations and make win-win business decisions
Honesty, empathy, and exceptional communication skills
Leadership skills in team-based and independent settings
Benefits & Employee Perks
Medical, Dental, Vision, and Complimentary Life Insurance
401k Matching and FSA
Tuition Reimbursement
Paid Time Off (accrues)
Supplemental Insurance (Hospital, Accident, Critical Illness)
Discounts on Vehicles, Services, and Parts
Tips For a Successful Application & Interview Process
Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished
Dress to Impress – First impressions count. Dress professionally and bring your authentic self
Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key
#J-18808-Ljbffr
Location : North Richland Hills, TX (Onsite) |
Type : Full Time |
Salary Range : $60,000 - $125,000
Schedule : Monday-Saturday | Sundays off with another day off mid-week.
As our Service Advisor, you’re one of the most important team members at
Norm Reeves Honda in North Richland Hills . You’re responsible for creating a superior
Norm Reeves location
service experience for our guests and using your communication skills to build the bridge between guests and technicians.
What You’ll Do
Greet guests as they arrive in the Service drive
Advising customers on maintenance and repair options, including upselling additional services when appropriate
Preparing accurate service estimates and quotes for customers, ensuring clarity on costs and timelines
Collaborating with the service technicians to relay customer concerns and ensure accurate service execution
Maintaining detailed records of customer interactions, services performed, and parts used, as well as managing service history
Communicate empathetically with guests about their vehicle
Provide timely follow-up progress of each repair order and contact guests with repair changes
Analyze quality control reports and maintain a high Customer Service Index Score
Process monetary transactions
What You’ll Need
Full time availability. You’ll also need to be at least 18 years old.
A valid driver’s license and acceptable driving record
Creative, positive, team player attitude
Ability to analyze situations and make win-win business decisions
Honesty, empathy, and exceptional communication skills
Leadership skills in team-based and independent settings
Benefits & Employee Perks
Medical, Dental, Vision, and Complimentary Life Insurance
401k Matching and FSA
Tuition Reimbursement
Paid Time Off (accrues)
Supplemental Insurance (Hospital, Accident, Critical Illness)
Discounts on Vehicles, Services, and Parts
Tips For a Successful Application & Interview Process
Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished
Dress to Impress – First impressions count. Dress professionally and bring your authentic self
Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key
#J-18808-Ljbffr