IT Helpdesk Specialist - Elevate User Experience & On-Call

A leading private equity firm based in New York is seeking a Helpdesk Specialist to provide IT support and ensure seamless operations. The role involves troubleshooting technical issues, managing service tickets, and assisting with onboarding tasks. Candidates should have 4–6 years of technical support experience and strong troubleshooting skills, particularly with Windows devices. Excellent communication and customer service skills are essential. The position also offers benefits such as medical insurance and PTO. #J-18808-Ljbffr