Overview
RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. We are a people-first organization focused on the well-being and growth of our employees, fostering a culture of caring and support. We strive to solve our customers’ challenges through teamwork, continuous improvement, and service excellence, and to keep America moving with reliability and customer satisfaction.
Job Summary The Senior Instructional Designer for RailPros Training & Media Service group leads the design and development of innovative, effective training programs for our clients. This role collaborates with subject matter experts (SMEs), safety officers, and operations leaders to create learning solutions that support regulatory compliance, operational excellence, and workforce development. This position requires both independent initiative and team leadership, providing guidance to other instructional designers and content developers.
Essential Duties & Responsibilities
Apply adult learning principles and instructional design best practices to develop engaging, multimedia-rich course content
Lead the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training
Lead a cross-functional development team throughout the project life cycle
Design inclusive learning experiences that reflect diverse learning styles
Collaborate with SMEs to identify training needs and close knowledge gaps
Recommend curriculum strategies based on needs analysis
Define instructional goals and align content accordingly
Contribute to project proposals, including scope, design plans, timelines, and budgets
Develop training deliverables such as ILT guides, eLearning modules, exams, and surveys
Support media production (audio, video, animations, simulations, games)
Create interactive exercises and activities to reinforce learning
Establish performance criteria and develop assessment tools
Maintain project documentation and course assets
Conduct post-training evaluations and recommend improvements
Other duties as assigned or required to meet the business needs
Qualifications Knowledge, Skills & Abilities
Advanced knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training
Extensive experience working with eLearning development tools (Articulate, Captivate, etc.)
High proficiency in developing instructor-led training materials, including Instructor Guides, Participant Manuals, and presentation materials
High proficiency in Microsoft PowerPoint
Partnering effectively with others to achieve results
Excellent verbal and written communication skills
Superior ability to proofread work of self and others to improve quality, consistency, and readability
Superior ability to write effective copy, instructional text, audio scripts/video scripts
Highly proficient in time management, organization, planning and prioritization
High proficiency with electronic communications including email and text as well as standard office applications (Microsoft Office Suite)
Required Education And Experience
Bachelor’s degree in Instructional Design, Communications, Education or relevant field
5+ years of experience designing and implementing employee development programs (or similar)
Excellent client interface and management experience for training development projects
Preferred Education And Experience
Master’s degree in Communications, Instructional Design, or relevant field preferred
Fluent in Spanish, both written and verbal
HTML5 competency
Experience in railroad or similar industry
Experience with media production
Experience working within a Learning Management System (LMS)
Additional Preferred Qualifications, Certifications, Etc.
Certified Professional in Learning and Performance (CPLP) credential preferred
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred
Why Work at RailPros?
Impactful Role: Support onboarding, compliance, and culture-building efforts that shape RailPros' positive, people-first work environment.
Collaborative Culture: Work with a cross-functional People Operations team to deliver a top-tier onboarding experience and proactive employee support.
Professional Growth: Involvement across HR functions, ideal for those seeking career advancement.
Mission-Driven Organization: Our safety, service, and integrity principles apply internally to support and develop our employees.
Benefits & Perks
Health Coverage: Medical, dental, and vision insurance
Supplemental Insurance: Accident, critical illness, and hospital indemnity plans
Life & Disability Insurance: Employer-paid basic life; short-term and long-term disability fully paid
Retirement Savings: 401(k) with employer matching
Legal & Identity Protection: Legal/ID Shield
Pet Insurance
Paid Time Off: PTO, floating holiday, and holiday pay
Wellness Programs and resources for well-being
Exclusive Discounts
Company Merchandise Allowance
Health Savings Accounts (HSA) with employer contributions
Health Reimbursement Arrangement (HRA)
Flexible Spending Accounts (FSA) for dependent care
Employee Assistance Program (EAP)
Professional Development
Hybrid work schedule
Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now for an opportunity to contribute to our success.
Equal Employment Opportunity (EEO) RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at peopleoperations@railpros.com. We value diversity and strive to create an inclusive environment for all employees.
Follow us on Social Media!
#J-18808-Ljbffr
Job Summary The Senior Instructional Designer for RailPros Training & Media Service group leads the design and development of innovative, effective training programs for our clients. This role collaborates with subject matter experts (SMEs), safety officers, and operations leaders to create learning solutions that support regulatory compliance, operational excellence, and workforce development. This position requires both independent initiative and team leadership, providing guidance to other instructional designers and content developers.
Essential Duties & Responsibilities
Apply adult learning principles and instructional design best practices to develop engaging, multimedia-rich course content
Lead the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training
Lead a cross-functional development team throughout the project life cycle
Design inclusive learning experiences that reflect diverse learning styles
Collaborate with SMEs to identify training needs and close knowledge gaps
Recommend curriculum strategies based on needs analysis
Define instructional goals and align content accordingly
Contribute to project proposals, including scope, design plans, timelines, and budgets
Develop training deliverables such as ILT guides, eLearning modules, exams, and surveys
Support media production (audio, video, animations, simulations, games)
Create interactive exercises and activities to reinforce learning
Establish performance criteria and develop assessment tools
Maintain project documentation and course assets
Conduct post-training evaluations and recommend improvements
Other duties as assigned or required to meet the business needs
Qualifications Knowledge, Skills & Abilities
Advanced knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training
Extensive experience working with eLearning development tools (Articulate, Captivate, etc.)
High proficiency in developing instructor-led training materials, including Instructor Guides, Participant Manuals, and presentation materials
High proficiency in Microsoft PowerPoint
Partnering effectively with others to achieve results
Excellent verbal and written communication skills
Superior ability to proofread work of self and others to improve quality, consistency, and readability
Superior ability to write effective copy, instructional text, audio scripts/video scripts
Highly proficient in time management, organization, planning and prioritization
High proficiency with electronic communications including email and text as well as standard office applications (Microsoft Office Suite)
Required Education And Experience
Bachelor’s degree in Instructional Design, Communications, Education or relevant field
5+ years of experience designing and implementing employee development programs (or similar)
Excellent client interface and management experience for training development projects
Preferred Education And Experience
Master’s degree in Communications, Instructional Design, or relevant field preferred
Fluent in Spanish, both written and verbal
HTML5 competency
Experience in railroad or similar industry
Experience with media production
Experience working within a Learning Management System (LMS)
Additional Preferred Qualifications, Certifications, Etc.
Certified Professional in Learning and Performance (CPLP) credential preferred
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred
Why Work at RailPros?
Impactful Role: Support onboarding, compliance, and culture-building efforts that shape RailPros' positive, people-first work environment.
Collaborative Culture: Work with a cross-functional People Operations team to deliver a top-tier onboarding experience and proactive employee support.
Professional Growth: Involvement across HR functions, ideal for those seeking career advancement.
Mission-Driven Organization: Our safety, service, and integrity principles apply internally to support and develop our employees.
Benefits & Perks
Health Coverage: Medical, dental, and vision insurance
Supplemental Insurance: Accident, critical illness, and hospital indemnity plans
Life & Disability Insurance: Employer-paid basic life; short-term and long-term disability fully paid
Retirement Savings: 401(k) with employer matching
Legal & Identity Protection: Legal/ID Shield
Pet Insurance
Paid Time Off: PTO, floating holiday, and holiday pay
Wellness Programs and resources for well-being
Exclusive Discounts
Company Merchandise Allowance
Health Savings Accounts (HSA) with employer contributions
Health Reimbursement Arrangement (HRA)
Flexible Spending Accounts (FSA) for dependent care
Employee Assistance Program (EAP)
Professional Development
Hybrid work schedule
Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now for an opportunity to contribute to our success.
Equal Employment Opportunity (EEO) RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at peopleoperations@railpros.com. We value diversity and strive to create an inclusive environment for all employees.
Follow us on Social Media!
#J-18808-Ljbffr