Omnichannel Customer Experience Lead

A leading arts and crafts retailer is seeking a Full-Time Manager in Customer Experience to enhance the shopping experience and ensure effective store operations. Responsibilities include managing the front-end team, adhering to company policies, delivering high-quality customer service, and leading omnichannel processes. The ideal candidate has strong retail management experience and excellent communication skills, ensuring a collaborative atmosphere for both team members and customers. This position is based in New York, with opportunities for career growth and development. #J-18808-Ljbffr