
Omnichannel Customer Experience Lead
The Michael's Companies, Florida, New York, United States
A leading arts and crafts retailer seeks a Customer Experience Manager to enhance customer satisfaction and manage retail operations. This part-time role involves leading a team to achieve KPIs, ensuring compliance with company policies, and providing exceptional service to customers. Applicants should have retail management experience and a passion for customer service. The role requires standing for long periods and lifting heavy items, contributing to a dynamic retail environment.
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