We install innovations where they matter most. In the minds of our customers and partners.
As a driver of innovation, Viega is one of the most important technology leaders in the installation industry. We develop intelligent systems and integrated digital solutions. Quality is incorporated into everything we do. We believe that this is about much more than supplying pipelines. We turn spaces into living rooms: More comfortable. More intelligent. More secure. More sustainable.
Support us as:
Lead Technical Trainer
Job-ID:16960; Location(s):Long Island NY JOB DESCRIPTION SUMMARY TheLead Technical Trainerisresponsible formanaging day-to-day operations, customer education, andother engagements at a Viega Experience Center(VEC).Thispositionencompasses oversight of training programs, facility management, tours, and events to ensure a seamless and impactful customer experience.Interactswith a variety of customers– including owners, engineers, contractors, distributors, installers, and trade students –to deliver tailored education and foster an engagingadultlearning environment. JOB DESCRIPTION DETAILS Responsibilities Conduct on-site tours and trainings for Viega customers and flex content and style appropriately to ensure training material is prepared and customized according to the target audience. Facilitate training sessions utilizing hands on activities, learning displays, online job aides and PowerPoint presentations. Manage customer relationships during and after training courses to ensure customer satisfaction . Able to explain and demonstrateexpert knowledge in all Viega systems and applications, articulate company services, and offer Viega solutions to customer problems. Able to talk about a variety of aspects of the industry such as business skills, supply chain, sales, design, construction processes, etc. Able to speak in general terms and detailed technical terms, all within the same presentation. Responsible for overseeing the customer experience at the location assigned and collaborating with Viega field sales or other SMEs to provide a best-in-class training experience . Proactively stays at the forefront of the industry; references relevant studies, articles, and white papers to bolster Viega competitive positioning. Available as a backup to support in-person customer education at other Viega Seminar Centers, Viega Experience Centers, Trade Shows, or travel events . Supports the local sales team with special eventsheld at the location they are assigned, or out in the field. Manages inventory of training materials, tools, and equipment, at the location they are assigned, ensuring availability and functionality. Maintains Viega workshops, tools,and displays foroptimaloperationandutilizationduring training sessions. Reports facility utilization metrics to Training Leadership and explores new methods of engagement to encourage building utilization. Design and constructspiping displays as required for training sessions or promotional purposes. Independently manages a comprehensive schedule while effectively collaborating with cross-functional teams across multiple time zones. Collaborates with external vendors to ensure deliverables meet Viega’s quality standards and specifications. Assists with classroom preparation andcleanup. Other Required to travel up to 20% of the time. Attends meetings as requiredand/or assigned Performs other duties as requiredand/or assigned REQUIRED QUALIFICATIONS Knowledge,Skills,and Abilities Proficient in the use of common office equipment and software – including: computers, printers, Microsoft Word, Excel, Outlook, Teams, and PowerPoint Ability to explain complex concepts to diverse adult learners in an engaging, entertaining, and informative manner. Strong interpersonal skills with demonstratedability to effectively partner with key stakeholders and tactfully exercise influence across the organization Communicates effectively, both verbally and in writing Effectively manages multiple tasks and priorities Exceptional written, verbal, and listening communication skills, ability to effectively engage with stakeholders in all levels of theorganization. Outstanding presentation, public speaking, instruction, and training skills, with an emphasis on delivering impactful and professional sessions. Analytical and problem-solving abilities, develops effective solutions to challenges. Excellent troubleshooting and decision-makingskills, ensuring quick andaccurateresolution of issues. Ability to deliver exceptional service while maintaininga positive company image and positive attitude in all interactions. Effectively leads and motivates employees Bilingual skills(French Canadian or Spanish, depending on location) preferred Education, Certification/License & Work Experience High school diploma or equivalent required 5-7 years related industry experience - preferably as a plumber, pipefitter, HVAC technician or working directly for Viega -required Previouswork experience intraining, showroom, sales,or related experiencerequired Bachelor’s DegreeorTrade School Completionpreferred. Equivalent combinations of education and experience may be considered in lieu of these requirements. Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Viega, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other positions we have in the future Total Rewards Package : Compensation Base: $97,000 to $132,000, based on specific compensable factors including, but not limited to education, work experience, and geographic market. Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company’s performance and their own individual performance. Wellness Program Health Savings Account (HSA) with a company contribution Voluntary Benefits (Life, AD&D, Disability) 401(k) retirement planwith a 7.5% company contribution Time Off Programs– 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days Application Window The application deadline for this job is: 2/28/2026 Your contact person: #LI-LS1 The future needs people like you to shape it.
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Job-ID:16960; Location(s):Long Island NY JOB DESCRIPTION SUMMARY TheLead Technical Trainerisresponsible formanaging day-to-day operations, customer education, andother engagements at a Viega Experience Center(VEC).Thispositionencompasses oversight of training programs, facility management, tours, and events to ensure a seamless and impactful customer experience.Interactswith a variety of customers– including owners, engineers, contractors, distributors, installers, and trade students –to deliver tailored education and foster an engagingadultlearning environment. JOB DESCRIPTION DETAILS Responsibilities Conduct on-site tours and trainings for Viega customers and flex content and style appropriately to ensure training material is prepared and customized according to the target audience. Facilitate training sessions utilizing hands on activities, learning displays, online job aides and PowerPoint presentations. Manage customer relationships during and after training courses to ensure customer satisfaction . Able to explain and demonstrateexpert knowledge in all Viega systems and applications, articulate company services, and offer Viega solutions to customer problems. Able to talk about a variety of aspects of the industry such as business skills, supply chain, sales, design, construction processes, etc. Able to speak in general terms and detailed technical terms, all within the same presentation. Responsible for overseeing the customer experience at the location assigned and collaborating with Viega field sales or other SMEs to provide a best-in-class training experience . Proactively stays at the forefront of the industry; references relevant studies, articles, and white papers to bolster Viega competitive positioning. Available as a backup to support in-person customer education at other Viega Seminar Centers, Viega Experience Centers, Trade Shows, or travel events . Supports the local sales team with special eventsheld at the location they are assigned, or out in the field. Manages inventory of training materials, tools, and equipment, at the location they are assigned, ensuring availability and functionality. Maintains Viega workshops, tools,and displays foroptimaloperationandutilizationduring training sessions. Reports facility utilization metrics to Training Leadership and explores new methods of engagement to encourage building utilization. Design and constructspiping displays as required for training sessions or promotional purposes. Independently manages a comprehensive schedule while effectively collaborating with cross-functional teams across multiple time zones. Collaborates with external vendors to ensure deliverables meet Viega’s quality standards and specifications. Assists with classroom preparation andcleanup. Other Required to travel up to 20% of the time. Attends meetings as requiredand/or assigned Performs other duties as requiredand/or assigned REQUIRED QUALIFICATIONS Knowledge,Skills,and Abilities Proficient in the use of common office equipment and software – including: computers, printers, Microsoft Word, Excel, Outlook, Teams, and PowerPoint Ability to explain complex concepts to diverse adult learners in an engaging, entertaining, and informative manner. Strong interpersonal skills with demonstratedability to effectively partner with key stakeholders and tactfully exercise influence across the organization Communicates effectively, both verbally and in writing Effectively manages multiple tasks and priorities Exceptional written, verbal, and listening communication skills, ability to effectively engage with stakeholders in all levels of theorganization. Outstanding presentation, public speaking, instruction, and training skills, with an emphasis on delivering impactful and professional sessions. Analytical and problem-solving abilities, develops effective solutions to challenges. Excellent troubleshooting and decision-makingskills, ensuring quick andaccurateresolution of issues. Ability to deliver exceptional service while maintaininga positive company image and positive attitude in all interactions. Effectively leads and motivates employees Bilingual skills(French Canadian or Spanish, depending on location) preferred Education, Certification/License & Work Experience High school diploma or equivalent required 5-7 years related industry experience - preferably as a plumber, pipefitter, HVAC technician or working directly for Viega -required Previouswork experience intraining, showroom, sales,or related experiencerequired Bachelor’s DegreeorTrade School Completionpreferred. Equivalent combinations of education and experience may be considered in lieu of these requirements. Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Viega, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other positions we have in the future Total Rewards Package : Compensation Base: $97,000 to $132,000, based on specific compensable factors including, but not limited to education, work experience, and geographic market. Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company’s performance and their own individual performance. Wellness Program Health Savings Account (HSA) with a company contribution Voluntary Benefits (Life, AD&D, Disability) 401(k) retirement planwith a 7.5% company contribution Time Off Programs– 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days Application Window The application deadline for this job is: 2/28/2026 Your contact person: #LI-LS1 The future needs people like you to shape it.
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